Account Manager - Large-market

12 minutes ago
Full-time
Junior
Customer and Technical Support
TeamSnap

TeamSnap

TeamSnap provides a comprehensive sports team management app that simplifies communication and organization for coaches, parents, and administrators involved in youth, recreational, and competitive sports.

Media
51-250
Founded 2009
$59M raised

Description

  • Manage a portfolio of accounts and build strong customer relationships.
  • Own retention goals and work to maximize account renewals.
  • Run engagement campaigns to identify challenges, educate customers, and surface growth opportunities.
  • Deliver demos of TeamSnap platforms and add-ons to show product value.
  • Use data analysis to build account plans, evaluate performance, and guide strategy.
  • Drive a value-based sales process through discovery and customized demonstrations.
  • Optimize the sales process to improve conversion rates and close ratios.
  • Serve as the internal voice of the customer by escalating product feedback and priorities.

Requirements

  • 0-3 years of experience in Customer Success, Relationship Management, or Account Management, preferably in a SaaS environment.
  • Proven track record of hitting sales quotas.
  • Strong B2B relationship management skills and a consultative sales approach.
  • Deep understanding of the operational dynamics of youth soccer and large-scale sports organizations.
  • Ability to work comfortably in a fully remote, cross-time-zone environment.
  • Willingness to travel occasionally for company meetings, sales meetings, trade shows, and client visits.
  • Sports industry experience is preferred.
  • Experience with cold calling is a plus.
  • Must be a permanent US resident and able to work in one of TeamSnap's eligible states.

Benefits

  • Starting OTE of $73,000, inclusive of base and commissions.
  • Remote-first work environment.
  • Unlimited PTO and paid parental leave for all parents.
  • 100% premium coverage of medical, dental, and vision for you and your family.
  • 401(k) retirement plan.
  • $1,500 annual learning and development stipend.
  • Generous home office allowance.
  • Monthly health and wellness stipend reimbursement.

Interested in this position?

Apply directly on the company website

Apply Now

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