Performance Marketing Manager

1 day, 1 hour ago
Full-time
Junior
Marketing and Growth
SWORD Health

SWORD Health

SWORD Health provides AI-powered digital physical therapy solutions designed to prevent pain, support recovery, and enhance overall health, while also aiming to transform the rehabilitation industry through innovative technology and clinical oversight.

Health Care Providers & Services
251-1K
Founded 2015
$324M raised

Description

  • Manage a portfolio of patients and support them through successful therapy enrollment and startup.
  • Explain how Kaia works, address patient questions and concerns, and provide empathetic guidance.
  • Communicate with patients by phone, email, and messaging, proactively contacting those who need support.
  • Coordinate with medical practices and health insurers when needed.
  • Maintain accurate, up-to-date patient statuses in the CRM.
  • Use personal contact and digital tools to improve the patient onboarding experience.

Requirements

  • Native-level German proficiency (C2).
  • At least 2 years of experience in a phone-based, target-driven role such as sales, customer success, patient success, or patient coordination.
  • Demonstrated achievement of individual performance targets.
  • Motivation to work with performance-based compensation.
  • Empathy and patience when supporting patients with chronic pain and limited digital experience.
  • Strong organizational skills and experience using a CRM such as HubSpot or Salesforce.
  • Openness to using new tools and technologies in daily work.
  • Demonstrated AI proficiency at least at Sword’s Explorer level, using AI to improve personal productivity.

Benefits

  • Total compensation range of €57,400–€90,200, including base, variable compensation, and potential equity.
  • Nearly unlimited variable earning potential tied to the number of patients successfully supported through therapy startup.
  • Compensation may include bonuses, sales incentives, and private-company stock options where applicable.
  • Additional country-specific benefits are provided beyond total compensation.

Interested in this position?

Apply directly on the company website

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