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Retention Marketing Coordinator

3 hours, 55 minutes ago
United States
Full-time
Junior
Email Marketing Manager
Marketing and Growth
Affiliate Marketing CRM Email Marketing
Apply Now
Stio

Stio

Stio is an outdoor apparel company based in Jackson, Wyoming, offering a range of beautiful and functional products for men, women, and kids. Inspired by the soul of mountain lifestyle, Stio creates gear that embodies the essence of mountain life, from...

Textiles, Apparel & Luxury Goods
51-250
Founded 2012
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Description

  • Build, QA, schedule, and deploy email and SMS campaigns in Klaviyo across the retention calendar.
  • Maintain and optimize automated lifecycle flows such as welcome, post-purchase, win-back, and browse abandonment programs.
  • Manage segmentation lists and dynamic audiences in Klaviyo to ensure accurate targeting.
  • Conduct pre-send QA, including rendering checks, link testing, and segment validation.
  • Support A/B tests, incrementality testing, and document results and learnings.
  • Pull and compile weekly and monthly performance reports across email and SMS.
  • Monitor campaign and flow performance, flag anomalies, and identify optimization opportunities.
  • Support cross-channel reporting using GA4 and Excel, including cohort and segment-level analysis.
  • Coordinate campaign briefs and asset trafficking between retention, creative, and brand teams.
  • Maintain the retention marketing calendar and support audience builds for catalog, paid remarketing, and affiliate initiatives.

Requirements

  • 1-4 years of experience in email marketing, CRM, or retention marketing.
  • Ecommerce experience is strongly preferred.
  • Highly proficient with Klaviyo and able to build emails, flows, segments, and lists independently.
  • Working knowledge of retention marketing across email, SMS, catalog, paid remarketing, and affiliate channels.
  • Strong analytical skills with proficiency in Excel.
  • Experience with GA4.
  • High attention to detail, especially in QA, scheduling, and data accuracy.
  • Strong organizational skills and ability to manage multiple campaigns simultaneously.
  • Comfortable working with data and translating numbers into clear takeaways.
  • Experience in DTC, outdoor, or apparel is a plus.

Benefits

  • Medical, dental, and vision insurance plans.
  • Company-paid long-term disability coverage.
  • Employee Assistance Program.
  • 401(k) with company match.
  • Generous paid time off policies.
  • Gear test, perks, and other employee benefits.
  • Competitive compensation with a base salary range of $55,000-$70,000.

Interested in this position?

Apply directly on the company website

Apply Now

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