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Revenue Operations Manager

2 weeks, 6 days ago
Mexico, Argentina, Chile, Peru, Colombia, Costa Rica, Uruguay
Full-time
Senior
Sales Operations
Sales and Business Development
CRM Git Machine Learning Python Salesforce SQL Tableau
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Spreedly Support

Spreedly Support

Spreedly is a global Payments Orchestration Platform that simplifies connecting to payment services worldwide with a single API. Securely integrate multiple payment gateways for efficient and flexible payment solutions.

Diversified Financial Services
51-250
Founded 2008
$81M raised
View All Jobs 4

Description

  • Own revenue operations across the full go-to-market funnel, including KPI governance and lifecycle definitions across sales, marketing, account management, and customer success.
  • Run the deal desk for non-standard commercial structures and ensure signed terms align with billing and reporting.
  • Own forecasting accuracy, pipeline hygiene, coverage analysis, and support territory, quota, and capacity planning.
  • Administer, model, and stress-test incentive compensation plans and resolve disputes with auditability.
  • Support post-sale operations for renewals, amendments, onboarding, implementation milestones, health and adoption signals, and team handoffs.
  • Own GTM data integrity, including enrichment, deduplication, source attribution, and metric definitions, and turn data into actionable analysis.
  • Design and build AI-enabled automations, agents, and workflows to handle repeatable operational work and escalate only where human judgment is needed.
  • Partner with Salesforce and technical teams to translate business needs into operational requirements and durable cross-system solutions.
  • Set the quality bar for RevOps processes, mentor teammates, and help unblock cross-functional work.
  • Diagnose pipeline breakpoints and process friction and drive cross-functional fixes.

Requirements

  • 5+ years of experience in revenue operations, sales operations, or GTM operations, including at least 2 years in a senior or lead role.
  • Willingness to be hands-on and do the work as well as design it, especially early in the role.
  • Working command of the end-to-end customer journey from top-of-funnel acquisition through retention and expansion.
  • Hands-on depth in at least two of: deal desk, forecasting methodology, incentive compensation, or GTM data management and quality.
  • Experience supporting post-sale teams such as customer success, account management, implementation, or support operations.
  • Strong Salesforce fluency, including reporting, objects, data model, and CRM process design.
  • Current hands-on use of AI in your own work, with specific examples of agents, automations, assistants, or workflows you have built.
  • A thoughtful point of view on how AI changes operations work and a track record of quickly learning new tools.
  • Proven ability to manage senior stakeholders, translate business and technical requirements, and influence teams you do not control.
  • Excellent written and verbal English communication, especially with senior stakeholders.
  • Strong prioritization and ownership in an environment with more opportunities than instruction.
  • Experience mentoring, reviewing, or leveling up teammates.
  • Experience in payments, fintech, or another usage-based or consumption-priced business (preferred).
  • Hands-on experience with automation platforms or agentic tooling such as n8n, Zapier, Claude, or similar (preferred).
  • Enough technical comfort to work in a Git repo and ship to a hosted environment (preferred).
  • SQL and hands-on BI tool experience, preferably Tableau (preferred).
  • CPQ, CLM, or billing-system experience such as Salesforce CPQ or Ironclad (preferred).
  • Revenue intelligence tooling experience such as Gong or Apollo (preferred).
  • Customer support and success platforms such as Zendesk or Intercom, plus related reporting (preferred).
  • Legally authorized to work in the job location country without future sponsorship.
  • Ability to work from Latin America, excluding Brazil.
  • Ability to complete background and reference checks.

Benefits

  • Opportunity to work on a leading open payments platform with broad product scope.
  • Hands-on role with latitude to automate and shape the RevOps function.
  • Work in a culture that values transparency, courageous collaboration, simplicity, and curiosity.
  • Remote-friendly hiring for candidates based in Latin America (excluding Brazil).
  • Use and build with modern AI tools in the role.

Interested in this position?

Apply directly on the company website

Apply Now

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