Account Specialist, Starlink Enterprise Account Management (Aviation)

12 hours, 30 minutes ago
Full-time
Entry Level
Sales and Business Development
SpaceX

SpaceX

SpaceX designs, manufactures, and launches advanced rockets and spacecraft with the aim of revolutionizing space technology and enabling human life on other planets.

Aerospace & Defense
10K-50K
Founded 2002

Description

  • Review and validate purchase orders and related documents for compliance.
  • Create and configure customer accounts, service lines, hardware assignments, and billing structures.
  • Apply pricing, discounts, and contractual terms to customer accounts.
  • Partner with Sales, Finance, Logistics, and Customer Support to process orders through activation.
  • Track order timelines and flag risks to revenue and activation goals.
  • Maintain accurate records in internal systems and trackers.
  • Identify friction points and recommend scalable process and system improvements.
  • Ensure accounts are activated and invoiced on forecasted schedules.

Requirements

  • Bachelor’s degree or 2+ years of professional experience in operations, customer support, or process coordination.
  • Strong attention to detail for process-driven work.
  • Ability to interpret contracts, pricing, and billing rules.
  • Experience collaborating cross-functionally under tight deadlines.
  • Proficiency in Excel, Salesforce, Smartsheet, or similar tools.
  • Ability to turn partner feedback into process improvements.
  • Excellent written and verbal communication skills.
  • Ability to multitask with accuracy and ownership.
  • Willingness to travel to customer sites, other SpaceX locations, and events as needed.
  • Availability to work extended hours and/or weekends as needed.
  • Must meet ITAR requirements as a U.S. citizen/national, lawful permanent resident, refugee, asylee, or otherwise eligible for required U.S. Department of State authorization.

Benefits

  • Base salary of $82,000 to $100,000 per year.
  • Eligible for long-term incentives, including company stock, stock options, or long-term cash awards.
  • Potential discretionary bonuses.
  • Employee Stock Purchase Plan with the ability to buy additional stock at a discount.
  • Comprehensive medical, vision, and dental coverage.
  • 401(k) retirement plan.
  • Short- and long-term disability insurance and life insurance.
  • Paid parental leave, 3 weeks of paid vacation, and 10 or more paid holidays per year.
  • Paid sick time for employees in Washington State.
  • Company shuttles for roundtrip travel from select Seattle locations to the SpaceX Redmond office Monday through Friday.

Interested in this position?

Apply directly on the company website

Apply Now

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