Principal Revenue Operations

1 week, 3 days ago
Full-time
Lead
Sales and Business Development
Sortly

Sortly

Sortly: The ultimate inventory organizer for businesses and individuals, offering barcode scanning, custom fields, and visual tracking for efficient inventory management.

Air Freight & Logistics
11-50
Founded 2012

Description

  • Serve as the CRO’s second in command across the sales-assisted go-to-market organization and act as a trusted proxy in leadership forums and cross-functional decisions.
  • Partner with the CRO on go-to-market strategy, annual planning, and resource allocation across Sales, Marketing, Customer Success, and Customer Experience.
  • Align GTM leaders on core operating decisions such as ICP targeting, lead qualification criteria, joint planning, and SLAs.
  • Own the strategy, architecture, optimization, and roadmap for the revenue operations and website tech stack, including CRM, marketing automation, CS platforms, and reporting tools.
  • Audit system health, integrations, and usage, and drive adoption through enablement and training across teams.
  • Partner with the Data team to maintain shared governance, data definitions, CRM standards, opportunity management standards, and data hygiene practices.
  • Build and maintain dashboards and reporting for funnel metrics and SaaS indicators, and lead recurring revenue metrics reviews.
  • Own the full lead-to-renewal lifecycle, including routing, qualification, handoffs, funnel metrics, and attribution modeling.
  • Partner with Marketing on lead scoring, campaign effectiveness, and website conversion rate optimization.
  • Lead cross-functional revenue initiatives, develop business cases, and secure executive buy-in for strategic investments in the GTM engine.

Requirements

  • 8+ years of experience in Revenue Operations, Sales Operations, or Marketing Operations, ideally including several years in senior leadership within a B2B SaaS environment.
  • Experience operating as a strategic partner to executive GTM leadership and representing the revenue organization at the leadership level.
  • Strong experience managing and optimizing CRM and revenue systems such as HubSpot, Segment, Amplitude, and Looker.
  • Deep understanding of sales funnels, customer journeys, and SaaS metrics such as ARR, CAC, CLTV, and NRR.
  • Strong analytical skills with experience building executive-level reporting and dashboards across multiple tools.
  • Proven ability to lead through influence, align senior stakeholders, and drive cross-functional change.
  • Excellent communication and project management skills, including experience presenting to executive audiences.
  • Self-starter who thrives in a fast-paced, remote-first environment.
  • AI fluency with curiosity to test and apply relevant AI tools thoughtfully.
  • Experience as a one-person RevOps team is preferred.

Benefits

  • Annual salary of $175,000 to $184,000.
  • Competitive salary and benefits package.
  • Annual off-site retreats.
  • Home office stipend.
  • 401(k) match.
  • Yearly learning and development reimbursement.
  • Remote-first work environment.
  • Opportunity to make a significant impact on the future of inventory management.

Interested in this position?

Apply directly on the company website

Apply Now

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