Principal Revenue Operations (Director-Level)

2 hours, 22 minutes ago
Full-time
Lead
Sales and Business Development
Sortly

Sortly

Sortly: The ultimate inventory organizer for businesses and individuals, offering barcode scanning, custom fields, and visual tracking for efficient inventory management.

Air Freight & Logistics
11-50
Founded 2012

Description

  • Serve as the CRO’s second in command across the sales-assisted GTM organization and act as a trusted proxy in leadership forums.
  • Partner with the CRO on GTM strategy, annual planning, and resource allocation across GTM functions.
  • Align GTM leaders on ICP targeting, lead qualification criteria, joint planning, and SLAs.
  • Own the strategy, architecture, and optimization of the revenue operations and website tech stack.
  • Evaluate, implement, and retire GTM tools to support growth and scale.
  • Partner with the Data team on revenue data governance, definitions, and system consistency.
  • Build and maintain revenue dashboards, pipeline analysis, and forecasting/reporting workflows.
  • Lead recurring revenue metrics reviews and surface insights to guide business decisions.
  • Own the lead-to-renewal lifecycle, including routing, qualification, handoffs, funnel metrics, and attribution.
  • Lead cross-functional revenue growth initiatives, including system upgrades, process improvements, and churn/expansion analysis.

Requirements

  • 8+ years of experience in Revenue Operations, Sales Operations, or Marketing Operations.
  • At least 1 year in a leadership revenue operations role in a 100+ person company scaling revenue to $50M.
  • Experience operating as a strategic partner to executive GTM leadership and acting on behalf of a CRO.
  • Strong experience managing and optimizing CRM and revenue systems such as HubSpot, Segment, Amplitude, and Looker.
  • Deep understanding of sales funnels, customer journeys, and SaaS metrics such as ARR, CAC, CLTV, and NRR.
  • Strong analytical skills with experience building executive-level reporting and dashboards across multiple tools.
  • Proven ability to lead through influence, align senior stakeholders, and drive organizational change.
  • Excellent communication and project management skills, including presenting to executive audiences.
  • AI fluency and curiosity about testing and applying AI tools thoughtfully.
  • Self-starter who thrives in a fast-paced, remote-first environment.

Benefits

  • Annual salary of $175,000 to $184,000.
  • Competitive salary and benefits package.
  • Annual off-site retreats.
  • Home office stipend.
  • 401(k) match.
  • Yearly learning and development reimbursement.

Interested in this position?

Apply directly on the company website

Apply Now

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