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Senior Manager, Engineering - AI & Automation

2 hours, 16 minutes ago
United States
Full-time
Lead
AI Engineer
Software Development
AWS CI/CD LLM NetSuite Salesforce
Apply Now
Smartsheet

Smartsheet

Smartsheet provides an enterprise work management platform that enables teams to efficiently manage projects, automate processes, and enhance collaboration through a user-friendly interface that combines spreadsheet functionality with advanced workflow...

Internet Software & Services
1K-5K
Founded 2005
View All Jobs 132

Description

  • Lead and grow a team of 4-8 automation engineers across US and offshore locations.
  • Serve as a hands-on technical contributor by prototyping AI agents, reviewing architecture, and shipping features with the team.
  • Ship incremental AI-powered features using Claude, AWS Bedrock, and Smartsheet’s internal platform.
  • Partner with Product Management to prioritize the automation roadmap and own delivery execution.
  • Design and operate LLM-powered automation pipelines, including intelligent search, retrieval-augmented generation, and decision workflows.
  • Partner with Data Engineering, Architecture, and platform teams to evolve internal knowledge graph, RAG infrastructure, and enterprise search capabilities.
  • Own the internal AI governance model, including the citizen developer framework, quality standards, and compliance controls.
  • Drive operational excellence across sprint execution, CI/CD, reliability, SLAs, and engineering metrics.
  • Stay current on AI and automation technologies and apply modern patterns to internal systems.
  • Contribute to multi-year strategies for automation, AI governance, lifecycle management, platform consolidation, and legacy deprecation.

Requirements

  • 10+ years of experience in software, automation, or systems engineering roles.
  • 4+ years of management or technical leadership experience with player/coach characteristics.
  • Hands-on experience building with LLMs, including agentic workflows, retrieval pipelines, prompt engineering at scale, or enterprise AI features.
  • Integration development experience using iPaaS or custom code to connect enterprise systems via APIs.
  • Experience building or operating enterprise automations against systems such as Workday, NetSuite, or Salesforce.
  • Experience with AWS or another cloud environment for automation workloads, such as Bedrock, SNS, SQS, Lambda, Step Functions, or EventBridge.
  • Experience partnering with Product Managers or equivalent business prioritization models.
  • Experience supporting data programs, data governance, and tooling for data initiatives.
  • Experience implementing or consuming LLM-based workflows, retrieval pipelines, or enterprise search.
  • Experience defining execution rituals, backlog management, and outcome-based tracking without PM intermediaries.
  • Experience building and mentoring engineering talent.
  • Experience defining AI governance frameworks, citizen developer programs, or internal platform standards, preferred.
  • A degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
  • Legally eligible to work in the U.S. on an ongoing basis.

Benefits

  • Employer-subsidized medical, vision, and dental coverage for full-time employees.
  • 401(k) match of 50% of contributions up to the first 6% of eligible pay.
  • Monthly stipend to support work and productivity.
  • Flexible Time Away Program plus sick time off.
  • Company-sponsored life insurance, short-term disability, and long-term disability coverage for U.S. employees.
  • 12 paid holidays per year for U.S. employees.
  • Up to 24 weeks of parental leave.
  • Personal paid Volunteer Day.
  • Professional growth and development opportunities, including access to Udemy online courses.
  • Company-funded perks including a counseling membership, local retail discounts, and a personal Smartsheet account.
  • Teleworking options from any registered U.S. location, role specific.
  • Market-competitive incentive opportunity plus a US base salary range of $205,000 to $257,500.

Interested in this position?

Apply directly on the company website

Apply Now

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