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Strategic Account Manager

1 month ago
United States
Full-time
Senior
Account Executive
Customer and Technical Support
CRM
Apply Now
Sapio Sciences

Sapio Sciences

Sapio Sciences provides a science aware™ lab informatics platform with LIMS, ELN, and SDMS software for effortless lab management and collaboration.

Internet Software & Services
51-250
Founded 2004
View All Jobs 11

Description

  • Drive new and repeat sales of Sapio products and professional services for assigned prospects and accounts.
  • Meet established sales quotas and accurately forecast customer commitments.
  • Maintain strong knowledge of Sapio products, services, capabilities, and value proposition.
  • Sell consultatively and recommend product configurations and service alternatives.
  • Build and manage relationships with prospects and align Sapio offerings to their evolving needs.
  • Arrange and conduct prospect meetings and presentations.
  • Communicate customer goals and requirements to internal Sapio teams.
  • Develop positioning for the Contract Services market using market and client insight.
  • Prepare timely customer proposals and quotations to secure business.
  • Manage account plans, opportunity plans, sales process execution, and customer communications.
  • Partner with Customer Success to build and sustain long-term client relationships.
  • Support lead generation through campaigns, events, territory planning, and outbound outreach.

Requirements

  • 5+ years of sales experience in life sciences enterprise software, ideally with CRO/CDMO or pharmaceutical accounts.
  • Experience with traditional account management responsibilities.
  • Experience with LIMS/ELN solutions is preferred.
  • Proven track record of achieving sales quotas.
  • Knowledge of CRO and CDMO operating models, business drivers, and technology needs.
  • Ability to travel to global and regional customer accounts as required.
  • Experience using a CRM and maintaining accurate records.
  • Strong verbal and written communication skills.
  • Ability to work independently from remote, non-supervised locations.
  • Must be based in the United States, with a strong preference for East Coast candidates.
  • Ability to deliver company presentations effectively.
  • Familiarity with account-related legal documents.
  • Experience in scientific domains across discovery, research, development, clinical, and manufacturing is preferred.
  • An existing network in the CRO industry and familiarity with contract services workflows and data management needs is preferred.
  • Familiarity with value engineering frameworks, business case creation, competitive differentiators, and AI tools is preferred.

Benefits

  • Competitive salary and benefits package.
  • Remote work flexibility with travel opportunities.
  • Comprehensive onboarding and training program.
  • Ongoing professional growth and development opportunities.
  • Collaborative, inclusive, and supportive work environment.

Interested in this position?

Apply directly on the company website

Apply Now

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