Director of Revenue Operations

13 hours, 32 minutes ago
Full-time
Executive
Sales and Business Development
roo.vet

roo.vet

Roo.vet is a pioneering veterinary relief platform that unites freelance vets and techs with hospitals, enabling financial freedom and work-life balance. Transforming the animal healthcare workplace by empowering skilled professionals nationwide.

Health Care Providers & Services
11-50

Description

  • Build and own Roo’s Revenue Operations strategy, operating model, and phased roadmap.
  • Own HubSpot architecture, automation, workflows, lifecycle management, governance, and reporting.
  • Develop GTM systems strategy in partnership with revenue leadership.
  • Partner with Sales, Marketing, and Customer Support on capacity planning, lead management, and conversion optimization.
  • Establish intake, triage, service-level agreements, and processes that shift the team from reactive support to proactive work.
  • Co-own forecasting, reporting, pipeline hygiene, and revenue predictability with Sales, Finance, and Data.
  • Partner with Finance on compensation operations, quota setting, and territory design.
  • Apply AI to reduce operational work and generate insights with appropriate human review and safety controls.
  • Hire, mentor, and lead a small Revenue Operations team while expanding the function’s scope.

Requirements

  • 10+ years of experience in Revenue Operations, Sales Operations, or GTM Strategy.
  • At least 5 years of experience leading teams.
  • Experience building or substantially rebuilding an operations function or capability while remaining hands-on.
  • Strong expertise architecting, automating, and governing CRM and GTM systems at scale.
  • Experience partnering with Sales, Marketing, and Customer Support on capacity planning, lead management, and conversion.
  • Deep experience with forecasting, pipeline frameworks, revenue predictability, data integrity, and attribution.
  • Understanding of revenue drivers, unit economics, efficiency, and growth levers.
  • Experience applying AI or LLM tools to operational work and governing their use.
  • Ability to operate in ambiguity and communicate effectively with frontline teams and executive stakeholders.
  • Preferred: marketplace or multi-sided platform experience; HubSpot, Braze, Zendesk, Snowflake, or modern Revenue Operations tooling experience.

Benefits

  • Tiered salary ranges of $135,000–$230,000 USD depending on location, skills, and experience.
  • Remote-first work; hybrid arrangement for employees based in San Francisco.
  • Comprehensive health benefits with the base medical plan covered at 100%.
  • 401(k) plan and unlimited paid time off.
  • Paid maternity, paternity, and reproductive care leave.
  • Stipends for home office setup, continuing education, and monthly wellness.
  • Accelerated growth and learning opportunities, domestic travel, and team-building events.

Interested in this position?

Apply directly on the company website

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