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Director, Revenue Cycle Operations

14 hours, 55 minutes ago
Vatican City, Panama, Colombia, Azerbaijan, Georgia, Indonesia, Tunisia, Moldova, Israel, Morocco, Seychelles, New Caledonia
Full-time
Executive
Sales Operations
Operations
HIPAA
Apply Now
Vail Health

Vail Health

Vail Health, formerly Vail Valley Medical Center, is a nonprofit community health care system providing a wide range of services including hospital care, orthopaedics, cardiology, physical therapy, cancer treatment, childbirth, and surgery. With a focu...

Health Care Providers & Services
251-1K
Founded 1965
View All Jobs

Description

  • Lead revenue cycle operations, including billing, claims processing, cash posting, accounts receivable, denial management, reimbursement, and vendor oversight.
  • Identify, implement, and continuously improve revenue cycle and patient account workflows.
  • Integrate revenue cycle processes with Epic Resolute Hospital Billing, claims, remittance, work queues, charge review, and reporting workflows.
  • Track financial, operational, productivity, quality, denial, collections, and accounts receivable performance metrics.
  • Ensure compliance with payer requirements, reimbursement methodologies, contracts, and applicable regulations.
  • Improve patient financial communications, financial assistance processes, satisfaction, and point-of-service collections.
  • Oversee hiring, training, supervision, performance management, cross-training, and succession planning for Patient Financial Services staff.
  • Develop and manage departmental operating and capital budgets while monitoring cash, credit balances, reconciliations, controls, and vendor performance.
  • Manage outsourced revenue cycle vendors through service-level expectations, scorecards, performance reviews, and corrective action plans.
  • Model Vail Health’s Just Culture and organizational values while maintaining HIPAA compliance.

Requirements

  • 7+ years of supervisory experience in a healthcare setting required.
  • Knowledge of Medicare, Medicaid, government, managed care, and commercial insurance regulations and reimbursement methodologies required.
  • Experience with Epic revenue cycle workflows, including Resolute Hospital Billing, claims, remittance, work queues, reporting, or optimization required.
  • Progressive revenue cycle leadership experience in an acute care hospital or integrated delivery system preferred.
  • Experience managing patient accounts, billing, accounts receivable follow-up, denials, cash posting, claims processing, revenue recovery, vendors, and process improvement preferred.
  • Epic Resolute Hospital Billing, Epic Revenue Cycle Administration, Epic Cogito, or HFMA certification preferred.
  • Must be able to live and work primarily in Colorado or one of the listed eligible remote states.
  • Must maintain HIPAA compliance.

Benefits

  • Salary range of $102,398–$146,265 per year, adjusted by geographic location.
  • Medical, dental, and vision insurance.
  • Up to five weeks of paid time off in the first year, increasing with tenure.
  • Four weeks of paid parental leave, housing programs, and childcare reimbursement.
  • Tuition assistance, student loan repayment, certification reimbursement, and annual educational funds.
  • 403(b) retirement plan with immediate matching, life insurance, and short- and long-term disability coverage.
  • Up to $1,000 annual wellbeing reimbursement, recreation discounts, and pet insurance.

Interested in this position?

Apply directly on the company website

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