Senior Delivery Manager

4 days, 8 hours ago
Full-time
Senior
Project and Program Management
Robots & Pencils

Robots & Pencils

Robots & Pencils is a digital innovation firm that assists organizations in leveraging mobile, web, and AI technologies to modernize their operations and create efficient, user-centered solutions that enhance productivity and decision-making.

IT Services
51-250
Founded 2009

Description

  • Lead end-to-end delivery of complex, multi-phase engagements across scope, budget, timeline, and quality.
  • Facilitate sprint planning, backlog refinement, and delivery execution across cross-functional teams.
  • Manage phased releases, production readiness, and transitions into operations and maintenance models.
  • Identify and proactively manage dependencies, risks, scope changes, and escalations before they become blockers.
  • Define, track, and report delivery KPIs to guide decisions and communicate delivery health.
  • Support QA and UAT efforts to ensure outcomes meet acceptance criteria.
  • Serve as the primary delivery contact for clients and maintain trusted relationships through clear communication.
  • Lead stakeholder working sessions, roadmap alignment discussions, and delivery forums.
  • Partner with Client Partners to identify expansion opportunities and shape follow-on work.
  • Lead distributed onshore and offshore delivery teams while fostering accountability and collaboration.

Requirements

  • 5+ years of experience in software delivery, technical project management, or engineering leadership.
  • Strong understanding of agile delivery practices across complex, multi-team engagements, including Scrum, SAFe, and Kanban.
  • Experience managing distributed teams across onshore and offshore locations.
  • Proven ability to deliver complex, multi-platform digital systems in agile environments.
  • Strong client-facing communication and relationship management skills.
  • Experience with delivery tooling such as Jira, Confluence, GitHub, Azure DevOps, and CI/CD pipelines.
  • Familiarity with cloud-native architectures and AI-enabled platforms.
  • Demonstrable use of AI tools to enhance delivery planning, reporting, and documentation, such as Claude.
  • PMP, Scrum Master, SAFe, or equivalent certification preferred.
  • Experience in regulated environments such as utilities, government, or finance is a plus.

Interested in this position?

Apply directly on the company website

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