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IT Automation Engineer - Business Technology (Central/Mountain Time - US)

2 weeks, 6 days ago
United States
Full-time
Junior
Platform Engineer
DevOps and Infrastructure
Active Directory Azure Bash CrowdStrike JIRA macOS PowerShell Python REST API
Apply Now
Rithum

Rithum

End to End E Commerce Solutions for Brands & Retailers | Rithum CommerceHub and ChannelAdvisor are now united as Rithum. We empower top brands, suppliers, and retailers with durable, profitable e commerce solutions. Rithum is the hottest place for free...

Internet Software & Services
$13M raised
View All Jobs 24

Description

  • Design, build, and maintain PowerShell, Python, Bash, and similar automation scripts and workflows.
  • Automate user, device, and identity lifecycle processes using Okta, Microsoft Entra ID, Intune, Jamf, APIs, and webhooks.
  • Instrument automations with logging and alerting, and measure reliability, time savings, and error reduction.
  • Administer and monitor identity, endpoint, collaboration, and productivity platforms.
  • Resolve Windows and macOS end-user issues, own tickets end-to-end, and escalate critical incidents.
  • Collaborate with Service Desk, Infrastructure Engineering, and Information Security teams to identify automation opportunities.
  • Test, deploy, monitor, troubleshoot, and improve automation workflows.
  • Document runbooks, workflows, troubleshooting guides, and integration notes in the automation knowledge base.
  • Use and validate AI-generated scripts, configurations, documentation, and technical recommendations.
  • Participate in on-call support and provide guidance on scripting and automation practices.

Requirements

  • 2+ years of experience in IT systems administration, service desk operations, or a related technical role.
  • Hands-on experience writing and maintaining PowerShell, Python, Bash, or similar automation scripts.
  • Experience supporting enterprise platforms such as Active Directory, Microsoft Entra ID, Okta, Microsoft 365, Slack, Zoom, or Microsoft Teams.
  • Experience troubleshooting and adapting existing scripts, automations, or workflows for moderately complex technical issues.
  • Experience using AI tools such as ChatGPT, Microsoft Copilot, or Claude for technical productivity.
  • Hands-on experience with AI coding tools such as Claude Code or GitHub Copilot, demonstrated through a portfolio, repository, or project.
  • Strong written and verbal communication skills with technical and non-technical audiences.
  • Located in the U.S. Central or Mountain time zone and able to participate in an after-hours on-call rotation.
  • Successful remote-work experience and availability for occasional quarterly travel to Rithum offices, up to 10%.
  • Preferred: 3+ years in IT automation, systems engineering, or DevOps-adjacent roles; relevant certifications; REST APIs, webhooks, workflow orchestration tools, endpoint management, or automation projects.

Benefits

  • Base salary of $75,000–$115,000 annually plus a discretionary 10% bonus.
  • Medical, dental, and vision coverage with company HSA contributions beginning on Day 1.
  • 6% 401(k) match.
  • Remote-first work, $65/month internet stipend, paid time off, holidays, sick days, wellness days, and volunteer time.
  • 12 weeks of primary caregiver leave and 4 weeks of secondary caregiver leave.
  • Life insurance, supplemental insurance, pet insurance, legal assistance, and identity theft protection.
  • Calm app access, Employee Assistance Program, tuition assistance, and career development opportunities.
  • Charitable contribution matching up to $250 per year.

Interested in this position?

Apply directly on the company website

Apply Now

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