IT Automation Engineer - Business Technology (Central/Mountain Time - US)

2 hours, 39 minutes ago
Full-time
Junior
DevOps and Infrastructure
Rithum

Rithum

End to End E Commerce Solutions for Brands & Retailers | Rithum CommerceHub and ChannelAdvisor are now united as Rithum. We empower top brands, suppliers, and retailers with durable, profitable e commerce solutions. Rithum is the hottest place for free...

Internet Software & Services
$13M raised

Description

  • Design, build, and maintain PowerShell, Python, Bash, and similar automation scripts and workflows.
  • Automate user lifecycle, device provisioning, identity lifecycle, service delivery, and systems administration processes.
  • Integrate automation with platforms including Okta, Microsoft Entra ID, Intune, Jamf, and related APIs and webhooks.
  • Instrument, monitor, troubleshoot, and improve automation reliability, logging, alerting, and measurable business outcomes.
  • Administer and support identity, endpoint, collaboration, and productivity platforms, including Active Directory, Microsoft 365, Google Workspace, Slack, Zoom, and Teams.
  • Resolve Windows and macOS end-user issues, own requests through completion, and escalate critical incidents.
  • Partner with Service Desk, Infrastructure Engineering, and Information Security teams to identify and implement automation opportunities.
  • Document workflows, runbooks, troubleshooting guides, and integration notes in the automation knowledge base.
  • Use and validate AI-assisted scripts, configurations, documentation, and recommendations in accordance with security standards.
  • Test, deploy, and monitor workflows while communicating effectively with technical and non-technical stakeholders.

Requirements

  • 2+ years of experience in IT systems administration, service desk operations, or a related technical role, including scripting experience.
  • Hands-on experience with PowerShell, Python, Bash, or similar automation languages.
  • Experience administering enterprise identity, collaboration, and productivity platforms such as Active Directory, Entra ID, Okta, Microsoft 365, Slack, Zoom, or Teams.
  • Experience troubleshooting or adapting automation, scripts, and workflows to address moderately complex technical issues.
  • Experience using AI productivity and coding tools such as ChatGPT, Microsoft Copilot, Claude, Claude Code, or GitHub Copilot; working examples are required.
  • Located in the U.S. Central or Mountain time zone and able to work aligned hours.
  • Ability to participate in an on-call rotation and occasional travel to Rithum offices, up to 10%.
  • Strong written and verbal communication skills, including explaining technical concepts to non-technical audiences.
  • Successful experience working remotely.
  • Preferred: 3+ years in IT automation, systems engineering, or a DevOps-adjacent role; relevant certifications, REST/API and webhook knowledge, workflow orchestration experience, endpoint security exposure, or personal automation projects.

Benefits

  • Base salary of $75,000–$115,000 per year plus a discretionary 10% bonus.
  • Medical, dental, and vision coverage with HSA contributions starting on Day 1.
  • 6% 401(k) match.
  • Remote-first work with a $65/month internet stipend.
  • Paid time off package including 20 PTO days, holidays, sick days, wellness days, and a volunteer day.
  • 12 weeks of primary caregiver leave and 4 weeks of secondary caregiver leave.
  • Tuition assistance, career development opportunities, wellness resources, and Employee Assistance Program access.
  • Life, accident, critical illness, hospital indemnity, pet, legal assistance, and identity theft insurance.

Interested in this position?

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