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Revenue Operations Manager

3 months ago
United Kingdom
Full-time
Senior
Sales Operations
Sales and Business Development
Looker Salesforce SQL Tableau
Apply Now
Ripjar

Ripjar

Ripjar provides advanced data analytics solutions for global companies and governments to detect criminal behavior, measure campaign success, and ensure AML compliance in real time.

IT Services
51-250
Founded 2012
$42M raised
View All Jobs 5

Description

  • Own the annual revenue planning cycle end to end, including capacity, territories, quotas, and compensation alignment.
  • Lead the design, deployment, and governance of AI workflows and agents across the commercial team and RevOps operations.
  • Run a continuous cycle of evaluating, piloting, scaling, and retiring commercial tools, and measure their business impact.
  • Lead change management for new processes, tools, and AI workflows, including communications, training, adoption tracking, and reinforcement.
  • Own the commercial data model, governance, and quality standards to ensure trustworthy reporting and reliable AI operations.
  • Own the commercial tech stack, including Salesforce and surrounding tools, supplier selection, negotiation, implementation, and management.
  • Define and lead commercial operating cadences such as pipeline reviews, forecasting, win/loss reviews, and QBRs.
  • Monitor process compliance, surface bottlenecks and non-adherence, and uphold standards under pressure.
  • Define and instrument commercial KPIs, drive improvements, and deliver reporting on performance and forecast accuracy.
  • Own pricing frameworks, deal desk processes, and discount governance to protect margin.
  • Develop and maintain the Sales Playbook and support company kick-off and enablement events.
  • Deliver monthly, quarterly, and board-level reporting with clear, credible revenue narratives for leadership.

Requirements

  • Demonstrated experience leading commercial transformation in an enterprise software scale-up.
  • Experience owning at least one full annual planning cycle end to end.
  • Track record of designing, deploying, and measuring AI workflows in a commercial setting.
  • Experience with data preparation, governance, and driving adoption for AI workflows.
  • Proven change management experience across a commercial team.
  • Strong grounding in commercial KPIs and benchmarking, including pipeline efficiency, CAC payback, NRR, gross retention, magic number, and forecast accuracy.
  • Strong presentation and data-storytelling skills for leadership and board reporting.
  • Good working knowledge of sales compensation design and practices.
  • Confidence to hold senior commercial stakeholders accountable and raise difficult issues when standards slip.
  • Excellent interpersonal skills with the ability to build credible relationships across all levels, including the executive team.
  • Ability to prioritise effectively, delegate admin work, and manage agencies to stay focused on strategic impact.
  • Comfort managing multiple demands, ambiguity, and rapid change.
  • Fluency with at least one sales methodology such as MEDDIC, Sandler, or Miller Heiman.
  • Familiarity with signal-based and ABM-driven go-to-market motions.
  • Expert knowledge of Salesforce; certification is desirable.
  • Hands-on experience with AI-native commercial tools such as Clari, Gong, Outreach, Clay, or equivalent.
  • Strong analytical skills with confidence in SQL, BI tools such as Tableau or Looker, and financial and revenue modelling.
  • Advanced Excel skills are assumed.

Benefits

  • Competitive base salary per year, depending on experience.
  • Fully remote working.
  • 25 days annual leave plus your birthday off, rising to 30 days after 5 years of service.
  • Full Christmas shutdown.
  • 35-hour working week.
  • Flexible working hours.
  • Life assurance.
  • Company share scheme.
  • Private family healthcare.
  • Employee Assistance Programme.
  • Company pension contributions.
  • Enhanced maternity/paternity pay.
  • Latest tech including a top-of-the-range MacBook Pro.
  • Office access with well-stocked pantries, snacks, and drinks when on site.

Interested in this position?

Apply directly on the company website

Apply Now

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