Account Manager

2 weeks, 2 days ago
Full-time
Mid Level
Customer and Technical Support
rePurpose Global

rePurpose Global

rePurpose Global is a leading Plastic Action Platform empowering businesses and individuals to reduce plastic waste, revive lives, and restore nature's balance through innovative solutions and impactful projects.

Professional Services
51-250
Founded 2016
$0M raised

Description

  • Own the full renewal cycle across a portfolio of 100+ accounts, including forecasting, risk management, and timely closes.
  • Identify at-risk accounts early and partner with Customer Success Managers on retention plans.
  • Negotiate multi-year agreements where appropriate.
  • Manage an individual quota tied to expansion revenue through upsells, cross-sells, and contract upgrades.
  • Develop account plans with Customer Success Managers to align customer goals with rePurpose capabilities and surface growth opportunities.
  • Run expansion deal cycles from identification through close and coordinate with Sales as needed.
  • Maintain accurate pipeline forecasts and clean account data in HubSpot.
  • Serve as the primary commercial contact for the portfolio and build trust across stakeholder levels.
  • Conduct regular business reviews that connect customer outcomes to platform value.
  • Help define and build the Account Management function, including playbooks, account planning frameworks, and expansion triggers.
  • Work within a CS pod, share account context, and coordinate on customer health and commercial timing.
  • Bring structured product feedback to Product and Engineering and collaborate with Sales on handoffs and pipeline support.

Requirements

  • 3+ years in a quota-carrying account management or SaaS sales role with success against renewal and expansion targets.
  • Proven ability to manage a high-volume portfolio independently.
  • Strong commercial instincts, including comfort with pricing conversations, contract negotiation, and forecasting.
  • Experience working in a pod or cross-functional team structure with CS or delivery counterparts.
  • Comfort with HubSpot or a comparable CRM.
  • AI-forward mindset and active use of AI tools to manage volume and prioritize accounts.
  • Adaptability in a startup environment with evolving processes, products, and priorities.
  • Experience managing 100+ accounts in a high-volume account management environment (preferred).
  • Background in sustainability, packaging, compliance, or impact-driven businesses (preferred).
  • Experience building or contributing to a new commercial motion or playbook in an early-stage function (preferred).

Benefits

  • Remote-only for East Coast US candidates.
  • Hybrid schedule for New York City candidates, with 3 days per week in-office.
  • Opportunity to shape a new Account Management function from the ground up.
  • Work with a global team across multiple international locations.

Interested in this position?

Apply directly on the company website

Apply Now

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