Account Manager, Enterprise

13 hours, 14 minutes ago
Full-time
Senior
Customer and Technical Support
PandaDoc

PandaDoc

PandaDoc offers an all-in-one document automation platform that enables sales professionals to create, approve, track, and electronically sign proposals and quotes more efficiently, significantly reducing the time spent on business document workflows.

Internet Software & Services
251-1K
Founded 2013
$51M raised

Description

  • Drive revenue growth within an assigned enterprise portfolio and exceed monthly Net Dollar Retention targets.
  • Identify and pursue expansion opportunities within existing customer accounts.
  • Partner with Customer Success to improve adoption, address customer needs, and uncover growth opportunities.
  • Reduce churn and improve retention by building trusted client relationships and delivering value.
  • Conduct regular account health reviews and communicate value delivered and future partnership strategies.
  • Develop a deep understanding of customer businesses, challenges, and goals to support strategic account planning.
  • Collaborate with cross-functional teams including Customer Success, Legal, Accounting, Product, Marketing, and Sales.
  • Provide accurate weekly revenue forecasts and maintain up-to-date CRM records.
  • Serve as a product advocate and communicate customer feedback and feature requests to Product.
  • Participate in ongoing enablement and company training to strengthen product and sales knowledge.

Requirements

  • 8+ years of success in a quota-carrying Account Manager or Account Executive role, ideally in SaaS.
  • Experience owning and managing the full renewal cycle.
  • Strong computer skills and experience with Gong, Slack, Salesforce, SalesLoft, and/or PandaDoc preferred.
  • Proven ability to accurately forecast revenue and support reliable business projections.
  • Consistent track record of exceeding sales targets and delivering measurable results.
  • Familiarity with the enterprise market and its unique challenges and opportunities.
  • Experience conducting effective in-person and virtual client meetings.
  • Excellent written and verbal communication skills.
  • Ability to work independently while collaborating across distributed teams.
  • Strong organizational skills and ability to manage multiple priorities simultaneously.

Benefits

  • Annual OTE up to $190,000.
  • Uncapped sales commission.
  • Honest, open culture with feedback and professional/personal development.
  • Work with a global team distributed worldwide.
  • 6 self-care days per year.
  • Monthly SPIF sales contests.
  • Incredible promotion opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

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