Account Manager, Commercial

12 hours, 52 minutes ago
Full-time
Mid Level
Customer and Technical Support
PandaDoc

PandaDoc

PandaDoc offers an all-in-one document automation platform that enables sales professionals to create, approve, track, and electronically sign proposals and quotes more efficiently, significantly reducing the time spent on business document workflows.

Internet Software & Services
251-1K
Founded 2013
$51M raised

Description

  • Drive revenue growth within an assigned Commercial portfolio by exceeding monthly Net Dollar Retention targets and identifying expansion opportunities.
  • Partner with Customer Success to improve adoption, address customer needs, and uncover growth opportunities.
  • Reduce churn and increase retention by delivering value and acting as a trusted advisor to customers.
  • Conduct regular account health reviews and communicate value and partnership strategies to clients.
  • Develop a deep understanding of customer businesses, challenges, and goals to identify strategic opportunities.
  • Collaborate with cross-functional teams including Customer Success, Legal, Accounting, and Product to support customer needs.
  • Provide accurate weekly revenue forecasts to leadership.
  • Maintain clean and accurate CRM records and opportunity data.
  • Advocate for PandaDoc by demonstrating product value and communicating customer feedback to Product.
  • Participate in ongoing enablement and company-provided training to improve product and sales knowledge.

Requirements

  • 4+ years of proven success in a quota-carrying Account Manager or Account Executive role, ideally in SaaS.
  • Experience owning and managing the full renewal cycle.
  • Strong computer skills and experience with Gong, Slack, Salesforce, SalesLoft, and/or PandaDoc preferred.
  • Proven ability to accurately forecast revenue and contribute to reliable business projections.
  • A consistent track record of exceeding sales targets and achieving measurable results.
  • Familiarity with the Commercial market and its challenges and opportunities preferred.
  • Experience conducting effective in-person and virtual meetings with clients.
  • Excellent written and verbal communication skills.
  • Ability to work independently while collaborating across teams and office locations.
  • Strong organizational skills and ability to manage multiple priorities simultaneously.

Benefits

  • Annual OTE of up to $135,000.
  • Uncapped annual sales commission according to the relevant plan documents.
  • Open culture focused on feedback and professional and personal development.
  • Opportunity to work with a global distributed team.
  • 6 self care days per year.
  • Monthly SPIF sales contests.
  • Incredible promotion opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

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