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Account Director (Europe - Remote)

13 hours, 18 minutes ago
Europe
Full-time
Senior
Account Manager
Customer and Technical Support
CRM Salesforce
Apply Now
SpotMe

SpotMe

SpotMe: The enterprise event platform transforming meetings and inspiring participants with innovative mobile event technology for high touch industries.

Professional Services
51-250
Founded 2001
View All Jobs 3

Description

  • Own 7-15 key enterprise accounts with approximately $3M in total revenue as the primary point of contact.
  • Identify and close expansion, upgrade, and renewal opportunities across assigned accounts.
  • Conduct account research, mapping, and planning to understand stakeholders, budgets, competitors, usage, and pricing benchmarks.
  • Execute account retention and expansion plans, including implementation coordination, integrations, workshops, webinars, and partner engagement.
  • Handle first-line account product, compliance, and administrative issues.
  • Maintain CRM updates, sales forecasts, pipeline calls, and other sales reporting activities.
  • Build and nurture relationships with key stakeholders, champions, economic buyers, and executive sponsors.
  • Facilitate executive-level introductions, business reviews, and customer advisory board participation.
  • Drive revenue and usage growth across large Fortune 500 and life sciences customers.
  • Work toward annual portfolio growth goals through services and/or software expansion.

Requirements

  • Experience in B2B SaaS or services/consulting account leadership.
  • Experience managing large accounts in the $200K-$2M range at companies with more than 500 employees.
  • Strong understanding of enterprise decision-making processes and buying centers.
  • Experience selling into critical industries such as pharma, financial services, professional services, or tech.
  • Ability to build business cases and guide customers from pain points to execution.
  • Self-driven, resourceful, and comfortable working autonomously in a fast-paced environment.
  • Strong commercial acumen and negotiation skills.
  • Experience with CRM and sales tools such as Salesforce, Google Suite, PowerPoint, Zoom, Gainsight, and Gong.
  • Pharma HCP engagement expertise is a plus, but not required.

Interested in this position?

Apply directly on the company website

Apply Now

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