Benefits Operations Specialist - AMER

1 month, 2 weeks ago
Full-time
Mid Level
Operations
Remote

Remote

Global HR Solutions & Employment Tools for Distributed Teams | Remote Hire international talent in minutes. Remote is the most disruptive global payroll, tax, HR and compliance solution for distributed teams. The easier way to employ internationally 🌍....

Professional Services
251-1K
Founded 2019
$496M raised

Description

  • Provide support to employees and clients on benefits plans, enrollment and unenrollment, invoicing, and platform-related questions.
  • Process and resolve tickets and escalations through Zendesk and email.
  • Execute data-related tasks such as preparation, entry, and downloads with care and precision.
  • Help define, document, and execute standard operating procedures.
  • Collaborate with the Benefits team and other departments to analyze customer needs and deliver effective solutions.
  • Provide analytical, administrative, and technical support for maintaining benefits programs and plan administration.
  • Maintain operations process documentation and identify opportunities for automation and process streamlining.
  • Research information and distill written knowledge in Notion.
  • Act as an internal and external champion of Remote’s values and Benefits team goals.

Requirements

  • Experience in HR operations and employee benefits, ideally delivering US PEO services.
  • Strong customer service orientation with a commitment to excellent support.
  • Strong organizational and time management skills.
  • Strong verbal, written, and interpersonal communication skills.
  • Ability to work in a fast-paced environment and multitask across various tech tools.
  • Self-directed and proactive, operating as a "manager of one."
  • Fluent written and spoken English.
  • Remote work experience is a plus, but not required.

Benefits

  • Annual salary range of $35,250 to $89,250 USD.
  • Work from anywhere with a fully remote setup.
  • Flexible paid time off.
  • Flexible working hours in an async environment.
  • 16 weeks of paid parental leave.
  • Mental health support services.
  • Stock options.
  • Learning budget, home office budget, and IT equipment.
  • Budget for local in-person social events or co-working spaces.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

HR Specialist - Mexico & LATAM

GoGlobal Professional Services

GoGlobal is hiring an HR Local Representative Specialist to manage employee administration, onboarding, offboarding, payroll inputs, and local compliance for Mexico, with additional exposure to Colombia, Costa Rica, and Peru.

9 hours, 29 minutes ago

Temporary Rippling & Finance Systems Consultant (Up to 90 Days)-GA-030

Irth 51-250 Diversified Telecommunication Services

Temporary Rippling & Finance Systems Consultant for a 90-day cleanup initiative supporting People Operations and Finance across HRIS, payroll, and finance systems.

9 hours, 44 minutes ago

People and Business Operations Manager

Maneva 11-50 Automation Machinery Manufacturing

Maneva is hiring a People & Business Operations Manager to build and lead people operations for a fast-growing AI company serving manufacturing, with responsibility for compliance, employee programs, and operational support during expansion in Canada and the U.S.

9 hours, 59 minutes ago

HRIS Implementation Specialist (Contract)

Nex 11-50 Leisure Products

Nex is hiring an HRIS Implementation Specialist to lead the end-to-end rollout of BambooHR and a new compensation management system for its global people operations.

9 hours, 59 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers