Remote

Global HR Solutions & Employment Tools for Distributed Teams | Remote Hire international talent in minutes. Remote is the most disruptive global payroll, tax, HR and compliance solution for distributed teams. The easier way to employ internationally 🌍....

Professional Services

Industrials

251-1K (1000)

Founded 2019

$496M raised

197 open positions

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Benefits Operations Specialist - AMER

1 month ago

United States

Full-time

Mid Level

Human Resources

Operations

Notion

Apply Now

Remote

Professional Services

251-1K

Founded 2019

$496M raised

View All Jobs 197

Description

Provide support to employees and clients on benefits plans, enrollment and unenrollment, invoicing, and platform-related questions.
Process and resolve tickets and escalations through Zendesk and email.
Execute data-related tasks such as preparation, entry, and downloads with care and precision.
Help define, document, and execute standard operating procedures.
Collaborate with the Benefits team and other departments to analyze customer needs and deliver effective solutions.
Provide analytical, administrative, and technical support for maintaining benefits programs and plan administration.
Maintain operations process documentation and identify opportunities for automation and process streamlining.
Research information and distill written knowledge in Notion.
Act as an internal and external champion of Remote’s values and Benefits team goals.

Requirements

Experience in HR operations and employee benefits, ideally delivering US PEO services.
Strong customer service orientation with a commitment to excellent support.
Strong organizational and time management skills.
Strong verbal, written, and interpersonal communication skills.
Ability to work in a fast-paced environment and multitask across various tech tools.
Self-directed and proactive, operating as a "manager of one."
Fluent written and spoken English.
Remote work experience is a plus, but not required.

Benefits

Annual salary range of $35,250 to $89,250 USD.
Work from anywhere with a fully remote setup.
Flexible paid time off.
Flexible working hours in an async environment.
16 weeks of paid parental leave.
Mental health support services.
Stock options.
Learning budget, home office budget, and IT equipment.
Budget for local in-person social events or co-working spaces.

Interested in this position?

Apply directly on the company website

Apply Now

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