Five9 Outbound Consultant

1 month, 1 week ago
Full-time
Junior
Customer and Technical Support
Remote Recruitment

Remote Recruitment

REMOTE RECRUITMENT is a remote jobs recruitment agency that assists UK based companies with finding the best talent for their needs. We operate as a full service employment agency providing recruitment/staffing for the following specialist fields: Mark...

Professional Services
11-50
Founded 2018

Description

  • Make outbound calls to prospects and existing customers using the Five9 dialler platform.
  • Follow call scripts and guides while adapting the conversation naturally to each caller.
  • Qualify leads, gather information, and book follow-up appointments or escalate when needed.
  • Accurately log call outcomes and notes in the CRM after each interaction.
  • Meet daily call volume and conversion targets set by the UK team.

Requirements

  • Proven hands-on experience using the Five9 platform in an outbound role.
  • Strong verbal communication skills with a professional, clear phone manner.
  • Familiarity with CRM systems and call logging.
  • Resilience and a positive attitude, with comfort handling high call volumes.
  • Reliable fibre internet connection.
  • Quiet, dedicated home workspace.
  • Full-time availability for permanent remote work.
  • Experience in outbound calling (required).

Benefits

  • Salary of R18,000 per month.
  • Full-time, permanent remote position.
  • Working hours of 09:00–17:00 UK time (11:00–19:00 SAST).
  • Equipment provided.
  • 20 days paid annual leave.

Interested in this position?

Apply directly on the company website

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