Remote Recruitment

REMOTE RECRUITMENT is a remote jobs recruitment agency that assists UK based companies with finding the best talent for their needs. We operate as a full service employment agency providing recruitment/staffing for the following specialist fields: Mark...

Professional Services

Industrials

11-50 (15)

Founded 2018

17 open positions

Links

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Bookings & Account Manager

1 day ago

South Africa

Mid Level

Account Manager

Customer and Technical Support

CRM

Apply Now

Remote Recruitment

Professional Services

11-50

Founded 2018

View All Jobs 17

Description

Act as the primary point of contact for a portfolio of letting agents, developers, and landlords.
Build and maintain strong client relationships to support retention and position the company as a preferred service provider.
Identify and pursue upselling opportunities for additional services such as carpet cleaning, oven valeting, and specialist construction cleaning.
Conduct regular client check-ins and account reviews to maintain satisfaction and uncover upcoming work.
Manage incoming enquiries, respond promptly, and prepare tailored quotations for prospective and existing clients.
Follow up on quotations using a consultative approach to improve conversion rates.
Schedule jobs and maintain accurate booking details within the ServiceM8 job management system.
Coordinate with operational teams and team leaders to ensure crews have accurate job information and required resources.
Generate invoices for completed projects and support tracking of departmental performance and project profitability.
Use LinkedIn to engage professionally with clients and support visibility for the company brand.

Requirements

Previous experience in sales, account management, bookings coordination, or client services.
Strong relationship-building and communication skills.
Ability to identify upselling opportunities and conduct consultative sales conversations.
Excellent organisational skills with the ability to manage multiple bookings and client requests simultaneously.
Experience with CRM systems or job management platforms; ServiceM8 experience is advantageous.
Professional confidence communicating with property professionals and business clients.
Strong problem-solving skills and the ability to manage scheduling changes calmly.
Reliable laptop/computer and stable high-speed internet connection.
Comfortable using LinkedIn for professional networking and client engagement.

Interested in this position?

Apply directly on the company website

Apply Now

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