Hiring Success and Lifecyle Manager- Mobility EMEA

1 week, 4 days ago
Remofirst

Remofirst

Remofirst: Simplifying global HR solutions with streamlined payroll, compliance, and remote hiring in 180+ countries.

Professional Services
11-50
Founded 2021

Description

  • Own the end-to-end visa and mobility lifecycle for assigned hires, from pre-hire eligibility through onboarding, ongoing employment, and visa renewals.
  • Serve as the primary point of contact for customers and employees on work permits and visa-related matters.
  • Ensure cases progress according to defined timelines, cut-offs, and compliance requirements.
  • Manage complex, high-stakes cases with empathy, clarity, and precision.
  • Anticipate risks and escalate early when timelines, documentation, or compliance are at risk.
  • Handle escalations calmly and compassionately while maintaining operational rigor.
  • Ensure all cases are aligned with local labor laws and EOR-specific regulations.
  • Prepare, review, and process employment contracts and amendment documentation.
  • Maintain accurate records and in-platform information.
  • Proactively educate customers and employees on visa processes, timelines, and local immigration and employment considerations.
  • Identify opportunities to improve knowledge materials, processes, templates, and internal documentation.
  • Stay up to date on labor law changes, compliance requirements, and best practices in the EOR industry.
  • Provide structured feedback to Product and Strategic Programs teams to help productize mobility services.

Requirements

  • Experience in mobility, immigration, global employment, or regulated operations.
  • Strong case management and stakeholder communication skills.
  • Ability to operate calmly in complex, high-pressure situations.
  • High attention to detail with a strong compliance mindset.
  • Comfort working across multiple systems, tools, and workflows.
  • Experience in an EOR, HR Tech, or global payroll environment (nice to have).
  • Exposure to multiple countries or visa types (preferred).
  • Experience working closely with legal or immigration partners (nice to have).
  • Passion for automation, process improvement, or product-led operations (preferred).
  • High agency, with the ability to anticipate, act, and communicate proactively.
  • Structured thinking and the ability to break down complexity and guide others through it.
  • Customer-centric mindset with a strong focus on employee and customer experience.
  • Change-oriented mindset, with enthusiasm for scaling and improving how things work.

Benefits

  • Remote-first work environment with a globally distributed team.
  • Competitive compensation.
  • Best-in-class tools to support your work.
  • Growth resources to help you succeed.
  • Opportunity to join a scaling startup where your voice matters.
  • Opportunity to shape the future of support operations and RemoFirst’s services.

Interested in this position?

Apply directly on the company website

Apply Now

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