DoorDash

DoorDash empowers small business owners by providing an affordable and convenient platform for local delivery services, primarily focusing on restaurant food delivery.

Air Freight & Logistics

Industrials

10K-50K (16800)

Founded 2012

59 open positions

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Senior People Transformation Strategist

1 hour, 24 minutes ago

United States

Full-time

Senior

People Operations

Operations

Apply Now

DoorDash

DoorDash empowers small business owners by providing an affordable and convenient platform for local delivery services, primarily focusing on restaurant food delivery.

Air Freight & Logistics

10K-50K

Founded 2012

View All Jobs 59

Description

Act as a strategic partner and program owner for high-impact transformation initiatives across People functions such as HR, Talent Acquisition, onboarding, and lifecycle processes.
Diagnose current-state processes to identify structural inefficiencies, root causes, and automation opportunities.
Redesign end-to-end processes and implement scalable, AI-enabled solutions.
Partner with Product and Engineering to deliver solutions that change how the People function operates.
Apply an AI-first mindset to identify where AI tools and automation can simplify or elevate work.
Lead change management efforts, including stakeholder alignment, communication, rollout planning, and adoption support across global teams.
Assess change impacts, identify risks, and develop mitigation plans for implementation.
Develop enablement materials such as playbooks, training, and guidance to support adoption of new processes.
Define and track success metrics such as time savings, SLA improvements, quality, and adoption, then iterate based on results.
Facilitate cross-functional working sessions and build dashboards or reporting to monitor process performance.

Requirements

6–9+ years of experience in process transformation, operations, or strategy.
Experience operating as a strategic partner to senior leaders or in a program leadership capacity.
Demonstrated ability to work in or design for AI-enabled environments.
Experience with AI tools, workflow automation, or rethinking work in an AI-first context.
Proven track record of delivering measurable, large-scale improvements such as reduced cycle time, cost savings, increased quality, or improved adoption.
Experience driving change management and adoption of new processes, systems, or tools across complex, cross-functional organizations.
Strong program and process logic with the ability to think in systems and sequence work for maximum leverage.
Ability to operate with high autonomy and act as a thought partner to senior leaders.
Comfort working in ambiguity and a rapidly evolving environment.
Data-driven mindset with the ability to define metrics, measure impact, and use data to influence direction.
Clear communicator who can influence without direct authority and translate complex changes into actionable guidance.
Familiarity with structured process improvement approaches such as Lean, Six Sigma, or equivalent is a plus.
Exposure to or certification in process improvement methodologies is not required and is not a substitute for judgment.

Benefits

Base salary range of $136,000–$200,000 USD.
Opportunities for equity grants.
401(k) plan with employer matching.
16 weeks of paid parental leave.
Medical, dental, and vision coverage.
11 paid holidays, disability insurance, and basic life insurance.
Mental health program and family-forming assistance.
Flexible paid time off for salaried roles, plus 80 hours of paid sick time per year.
Wellness benefits, commuter benefits match, and wellness expense reimbursement.

Interested in this position?

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