RemoteLeaf Logo
Log in Sign up

Software Onboarding Representative - Chiropractic

2 months ago
United States
Full-time
Junior
Customer Success
Project and Program Management
CRM Salesforce
Apply Now
PracticeTek

PracticeTek

PracticeTek is an innovative software and services company empowering healthcare clinics in the retail healthcare market with solutions that enhance patient experiences and streamline clinic operations.

Health Care Providers & Services
51-250
Founded 2020
View All Jobs 10

Description

  • Onboard new customers in a timely manner while delivering a strong customer experience.
  • Conduct customer support and project onboarding activities for post-sale implementations.
  • Manage a portfolio of onboarding projects and work toward applicable onboarding targets.
  • Ensure software and services are implemented successfully within customer practices.
  • Provide timely, urgent, and effective communication with customers throughout the onboarding process.
  • Use problem-solving skills to address onboarding issues and help customers achieve successful outcomes.
  • Maintain accurate data and manage onboarding tasks using CRM and office tools.

Requirements

  • Chiropractic and/or ChiroTouch software experience is highly desired.
  • Software onboarding or customer project management experience is highly desired, preferably in a SaaS organization.
  • Minimum 2 years of customer service experience, preferably in a software training, support, or implementation role.
  • Proficiency with Salesforce or a similar CRM and Microsoft Office Suite.
  • Working knowledge of application sharing tools and environments.
  • Ability to maintain clean and accurate data.
  • Strong written and verbal communication skills.
  • High standards of integrity and accountability.
  • Passion for customer support and a proven ability to provide exceptional service.

Benefits

  • Comprehensive health, dental, and vision coverage options.
  • Wellness benefits supporting lifestyle, behavioral health, and overall wellbeing.
  • Flexible paid time off, sick time, and 10 company-paid holidays.
  • 401(k) plan with company match.
  • Potential eligibility for bonuses or equity.
  • Remote work option for candidates outside the listed hybrid locations.
  • Hybrid schedule for candidates in Las Vegas, NV; Green Bay, WI; or San Diego, CA.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

INFUSE

Client Success Representative (Remote within APAC region, Contract)

INFUSE 251-1K Professional Services

INFUSE is hiring a Client Success Specialist to manage client relationships and coordinate service delivery for B2B accounts in a dynamic, global demand generation environment.

Asia Sri Lanka Contract Junior Customer Success
6 hours, 43 minutes ago
INFUSE

Customer Success Representative LATAM (Remote, Contract)

INFUSE 251-1K Professional Services

INFUSE is hiring a Client Success Specialist to manage client relationships and support solution delivery for B2B accounts across a dynamic, global environment.

Colombia Contract Junior Customer Success
6 hours, 58 minutes ago
GLG

Associate, Service - PSF (Italian Speaker)

GLG 5K-10K Professional Services

GLG is hiring Italian-speaking Associates to support client engagements and manage expert-network projects for leading financial services firms, consultancies, and corporations.

United Kingdom Full-time Junior Customer Success Project Manager
6 hours, 58 minutes ago
INFUSE

Client Success Representative (Remote within APAC region, Contract)

INFUSE 251-1K Professional Services

INFUSE is hiring a Client Success Specialist to manage client relationships and coordinate solution delivery across diverse B2B accounts in a fast-paced, global environment.

Asia Oceania Indonesia Contract Junior Customer Success
6 hours, 58 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers