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Director of Revenue Operations

3 hours, 9 minutes ago
Canada
Full-time
Lead
Sales Operations
Operations
CRM HubSpot SQL
Apply Now
Practice Better

Practice Better

Practice Better is a complete client management platform for health and wellness professionals, offering secure and efficient solutions to streamline practice management and enhance client engagement.

Health Care Providers & Services
11-50
Founded 2014
View All Jobs 2

Description

  • Own the integrated go-to-market plan, quota models, and annual budgeting process in partnership with Finance.
  • Build and maintain board-level forecasting for Subscription, Payments, and Add-On products.
  • Audit and optimize the full revenue tech stack, including HubSpot, marketing automation, payments, product analytics, and BI tools.
  • Automate lead-to-cash, renewal, and expansion workflows while maintaining data cleanliness, attribution logic, and compensation engines.
  • Rationalize GTM tool spend and lead consolidation efforts to reduce cost without losing capability.
  • Map and instrument the PLG to sales-assist to expansion funnel, including definitions, SLAs, and stage-conversion dashboards.
  • Develop and maintain PQL scoring and routing models for SDR handoff.
  • Partner with Marketing, Product, and Payments on pricing, packaging, usage, and take-rate experiments.
  • Roll out self-serve dashboards and establish OKRs, reporting cadences, and playbooks for GTM teams.
  • Support Growth, Marketing, and Customer Experience with a single source of truth for revenue operations.

Requirements

  • 5–8+ years of Revenue Operations experience at SaaS companies with $30M–$100M ARR.
  • Experience working at companies with 250–300 employees or fewer, ideally in a SaaS environment rather than a consultancy or RevOps agency.
  • Direct hands-on experience running RevOps in a PLG or self-serve-to-paid motion.
  • Experience in a PLG or product-assisted sales motion.
  • Strong working knowledge of modern GTM stacks, including HubSpot, marketing automation, product-led analytics, BI, CPQ, and subscription billing.
  • Proven ability to turn noisy data into board-quality forecasts and improve funnel efficiency.
  • Experience supporting pricing and packaging migrations and new revenue streams such as embedded payments, usage-based pricing, or add-ons.
  • Strong communication and collaboration skills with a bias for clarity and action.
  • Analytical, curious, and adaptable mindset focused on solving problems over perfection.
  • Comfort operating in a fast-moving, remote, growth-stage environment.
  • Canadian-based candidates only; preference for applicants legally authorized to work in Canada.
  • Bonus: familiarity with embedded payments, fintech monetization, or take-rate optimization.
  • Bonus: prior experience building or managing a small RevOps team or pod.

Benefits

  • Anticipated salary range of $200,000–$220,000 CAD per year.
  • Health, dental, and vision coverage from day 1.
  • RRSP matching with employer contributions.
  • Unlimited vacation.
  • Annual learning and development allowance of $1,000.
  • Annual health and wellness allowance of $750.
  • Annual home office allowance of $500.
  • Generous paid parental leave and company-wide December holiday closure.
  • Remote-first flexibility with optional access to the Toronto office and regular team off-sites.
  • Mental health support through Inkblot and family-building/fertility support through Sprout Family.

Interested in this position?

Apply directly on the company website

Apply Now

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