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Software Licensing Specialist

2 weeks, 6 days ago
India
Full-time
Junior
Sales Operations
Sales and Business Development
Agile JIRA Salesforce Splunk
Apply Now
Cprime

Cprime

Cprime specializes in providing enterprise IT and Agile solutions, focusing on agile transformations and project delivery for Fortune 100 companies to enhance their operational efficiency and competitive advantage.

Internet Software & Services
251-1K
Founded 2003
View All Jobs 7

Description

  • Manage the end-to-end software licensing and maintenance renewal lifecycle.
  • Prepare and maintain licensing quotes for new licenses, renewals, upgrades, and cross-grades.
  • Research customer contracts, entitlements, renewal history, and software requirements to ensure quote accuracy and compliance.
  • Manage and prioritize licensing requests, renewal opportunities, and purchase orders while meeting service levels.
  • Serve as the primary contact for software licensing and renewal inquiries.
  • Partner with Sales, Professional Services, Consulting Delivery, Finance, Accounts Receivable, Collections, and software vendors.
  • Identify renewal, cross-sell, and upsell opportunities and support revenue growth.
  • Maintain accurate customer, contract, licensing, and renewal records in business systems.
  • Prepare renewal pipeline, operational, and management reports.
  • Document, streamline, and automate licensing and renewal workflows to improve efficiency.

Requirements

  • Bachelor's degree in Business, Commerce, Information Technology, or a related field.
  • 2+ years of experience in Software Licensing, Software Renewals, Sales Operations, Sales Support, Customer Success, or Contract Administration.
  • Experience supporting B2B SaaS software licensing and subscription renewals.
  • Experience preparing software licensing quotations and managing renewal pipelines.
  • Proficiency in Salesforce CRM and Microsoft Excel.
  • Strong analytical, research, and problem-solving skills with exceptional attention to detail.
  • Excellent customer relationship management and stakeholder management skills.
  • Strong written and verbal communication skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Experience collaborating with global teams across multiple time zones.
  • Experience with Salesforce automation or workflow configuration (preferred).
  • Experience in Sales Operations, Contract Administration, or Software Licensing Renewals (preferred).
  • Hands-on experience with Atlassian products, AWS Marketplace, Splunk, or Agile/DevOps tools (preferred).
  • Experience working with software vendors and channel partners (preferred).
  • Exposure to subscription-based SaaS business models (preferred).

Benefits

  • Primarily US shift timing: 6:30 pm - 3:30 am IST.
  • Opportunity to work with global stakeholders and cross-functional teams.
  • Exposure to enterprise systems, global operations, and software licensing best practices.
  • Career growth in the SaaS industry.
  • Equal opportunity employer committed to diversity and inclusion.

Interested in this position?

Apply directly on the company website

Apply Now

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