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Senior Account Manager, Client Experience (Marketing)

1 day, 20 hours ago
Greece, Spain, Mexico, Argentina, Brazil, Colombia, Costa Rica, Ecuador, Honduras, Peru
Full-time
Senior
Account Manager
Customer and Technical Support
Content Marketing E-commerce Email Marketing Google Analytics Influencer Marketing SEO Shopify Social Media Marketing
Apply Now
Power Digital Marketing

Power Digital Marketing

Power Digital Marketing is a full-service digital marketing agency that specializes in creating innovative, data-driven marketing strategies to enhance brand presence and drive measurable growth across various service sectors.

Media
251-1K
Founded 2012
View All Jobs 128

Description

  • Manage day-to-day client communication, including strategic updates, workflow updates, and approval coordination.
  • Own project management across assigned accounts by tracking action items, meeting scope, and removing roadblocks.
  • Develop integrated marketing strategies and cross-channel performance plans aligned to client objectives.
  • Support forecasting, media planning, testing roadmaps, and tactical pivots across paid, owned, and earned channels.
  • Use data and analytics tools such as Google Analytics and Shopify to identify opportunities and inform reporting.
  • Build strong client relationships and maintain collaborative partnerships with internal account teams.
  • Manage a client portfolio totaling up to $200K in monthly recurring revenue.
  • Support renewal strategy, proposal development, and service expansion opportunities with the Account Director.
  • Help improve account management processes across communication, strategy, reporting, retention, and expansion.
  • Contribute to account manager training and development through content creation, training sessions, or coaching.
  • Identify and develop a specialty focus area within the department.
  • Use AI technologies and Power Digital’s Nova ecosystem to improve business processes and department performance.

Requirements

  • Bachelor's degree in Marketing, Communication, or a related discipline.
  • 5-8 years of digital marketing experience, with preferred experience executing cross-channel plans.
  • 2-3 years spearheading cross-channel marketing plans at scale and using data in execution.
  • At least 2 years of cross-channel account management experience.
  • Advanced understanding of digital marketing, including earned, paid, and owned media, attribution, reporting, and optimization.
  • Hands-on experience with Google Analytics and/or first-party reporting platforms such as Shopify, Salesforce Marketing Cloud, or Adobe.
  • Experience leading end-to-end campaign development in a multi-channel environment.
  • Strong relationship-building skills with strategic consulting ability and technical curiosity.
  • Excellent written and verbal executive communication skills.
  • Highly dependable, organized, self-starting, and able to manage time well.
  • Ability to manage multiple projects, collaborate across teams, and thrive in a fast-paced environment.
  • Entrepreneurial mindset with a passion for problem-solving, continued learning, and personal growth.
  • Advanced spoken and written English proficiency is required.

Benefits

  • Base salary plus commission opportunities.
  • Robust medical, dental, and vision insurance with up to 100% employer contribution toward the employee premium.
  • 401(k) plan with 4% employer matching.
  • Unlimited time off available on day one.
  • Up to 4 hours per quarter of paid volunteer time off.
  • Fully flexible work environment with remote, in-office, or hybrid options.
  • $100 one-time work-from-home stipend.
  • Employee Assistance Program (EAP).
  • 12 observed U.S. national holidays plus 2 mental health recharge days per year.
  • Ongoing employee development programs for personal and professional growth.
  • Quarterly awards with prize money and recognition.
  • Opportunities to participate in company DEI initiatives.

Interested in this position?

Apply directly on the company website

Apply Now

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