Account manager

2 months, 4 weeks ago
Full-time
Mid Level
Customer and Technical Support

Pion

Pion is a marketing/advertising and verification company focused on helping brands attract, engage, verify, and convert Gen Z and other closed consumer groups. It describes itself as a growth partner and verification expert built on 20 years of youth marketing experience, originally starting with Student Beans in 2005, and says the broader Pion brand was born in January 2024.

Marketing and advertising
201-500
Founded 2005

Description

  • Manage a portfolio of accounts with a focus on retention, renewals, and upselling.
  • Conduct regular client check-ins to ensure satisfaction and uncover growth opportunities.
  • Use sales tools and insights to prepare forecasts, track opportunities, and monitor performance.
  • Collaborate with internal teams to create tailored proposals and support campaign execution.
  • Build and maintain strong relationships with key stakeholders across assigned accounts.
  • Identify opportunities for further engagement and expansion within existing client accounts.
  • Work cross-functionally to help deliver successful client outcomes and revenue objectives.

Requirements

  • Proven background in account management, especially retaining and expanding existing client accounts.
  • Strong communication and interpersonal skills with a focus on relationship-building.
  • Experience using CRM systems such as Salesforce.
  • Data-driven approach to decision-making and problem-solving.
  • Proactive mindset that thrives in a fast-paced environment.
  • Experience working in a sales environment is preferred.
  • Ability to manage multiple accounts and priorities effectively.
  • Interest in working in a remote-first environment with flexible hours is a plus.

Benefits

  • Competitive salary.
  • 30 days annual leave plus bank holidays.
  • Remote-first working environment with up to 180 days working from abroad, subject to approval.
  • Flexible working hours with a choice of start and finish times.
  • Monthly wellness allowance, gym memberships, access to mental health first aiders, and a health cash plan.
  • Commitment to personal development and career growth, including coaching workshops and progression plans.
  • £200 work-from-home setup allowance.
  • Access to partnership discounts with major brands.

Interested in this position?

Apply directly on the company website

Apply Now

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