Pavago

Pavago

Pavago specializes in connecting small and medium-sized businesses with skilled offshore talent from Pakistan and Latin America, offering a streamlined recruitment process that enables the hiring, onboarding, and payment of remote employees at signific...

IT Services
Founded 2023

Description

  • Track workflows across finance, HR, customer service, logistics, and IT to ensure tasks are completed on time and according to SOPs.
  • Monitor operational KPIs and maintain dashboards and databases for accurate weekly and monthly reporting.
  • Generate actionable reports on productivity, resource utilization, cost efficiency, and other core metrics.
  • Maintain and update SOPs, process maps, compliance records, and other operational documentation.
  • Organize digital files and records in tools such as SharePoint, Google Drive, or Notion.
  • Coordinate vendor communication, service delivery, invoice routing, approval workflows, and SLA monitoring.
  • Serve as a bridge between departments to align on projects, recurring tasks, and events.
  • Support leadership with ad hoc operational projects, research, analysis, and reporting.
  • Ensure daily operations follow compliance and quality standards and maintain audit-ready logs.
  • Escalate bottlenecks, inefficiencies, and operational risks to management.

Requirements

  • 2+ years of experience in operations, coordination, or business support roles.
  • Proficiency with Microsoft Office or Google Workspace.
  • Experience with ERP, CRM, or operational systems such as Salesforce, HubSpot, NetSuite, or equivalent.
  • Strong Excel or Google Sheets skills, including dashboards, pivot tables, and KPI tracking.
  • Familiarity with process improvement methodologies such as Lean, Six Sigma, or Kaizen (preferred).
  • Experience preparing SOPs and operational documentation (preferred).
  • Exposure to data visualization tools such as Power BI, Tableau, or Looker (preferred).
  • Industry experience in services, SaaS, logistics, or professional firms (preferred).
  • Strong multitasking, organization, and accountability skills.
  • Clear communication skills and the ability to work across functions.

Interested in this position?

Apply directly on the company website

Apply Now

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