RemoteLeaf Logo
Log in Sign up

Implementation Consultant

2 weeks, 3 days ago
Mexico, Brazil, Colombia, Costa Rica
Full-time
Mid Level
Implementation Consultant
Customer and Technical Support
Asana ClickUp CRM ERP JIRA Monday.com Trello
Apply Now
Pavago

Pavago

Pavago specializes in connecting small and medium-sized businesses with skilled offshore talent from Pakistan and Latin America, offering a streamlined recruitment process that enables the hiring, onboarding, and payment of remote employees at signific...

IT Services
Founded 2023
View All Jobs 366

Description

  • Lead end-to-end software implementation projects from kickoff through go-live and post-launch support.
  • Manage multiple implementation projects simultaneously while tracking timelines, milestones, and deliverables.
  • Conduct discovery sessions to understand client workflows, business requirements, and implementation needs.
  • Translate business requirements into software configurations and implementation plans.
  • Configure software environments and coordinate advanced setup with technical teams.
  • Support data migration, validation, imports, and API integration activities.
  • Deliver client onboarding, training sessions, live demonstrations, Q&A sessions, and workshops.
  • Coordinate user acceptance testing, troubleshoot issues, and escalate technical challenges when needed.
  • Collaborate with Product, Engineering, Customer Success, and Support teams to resolve blockers and improve processes.

Requirements

  • 3+ years of experience in software implementation, technical consulting, client onboarding, or customer success.
  • Experience implementing SaaS or cloud-based software platforms.
  • Strong understanding of software implementation lifecycles.
  • Experience gathering business requirements and translating them into technical solutions.
  • Excellent project management and organizational skills.
  • Strong client-facing communication and presentation abilities.
  • Experience managing multiple implementation projects simultaneously.
  • Technical aptitude with the ability to quickly learn new platforms.
  • Strong analytical and troubleshooting skills.
  • Experience supporting data migrations and system integrations.
  • Preferred experience implementing CRM platforms, ERP systems, HRIS solutions, project management software, or operations platforms.
  • Familiarity with APIs, workflow automation, and third-party integrations.
  • Experience in B2B SaaS or consulting environments.
  • Knowledge of change management and process improvement methodologies.
  • Experience creating onboarding materials, SOPs, and training documentation.
  • Familiarity with Asana, ClickUp, Jira, Monday.com, or Trello.

Benefits

  • Full-time, remote position.
  • Working hours aligned to U.S. client business hours with flexibility for implementation deadlines, go-live support, and training sessions.
  • Collaborative, remote-first work environment.
  • High-impact, client-facing role with ownership from kickoff to go-live.
  • Opportunity to work closely with Product, Engineering, and Customer Success teams.
  • Strong opportunities for career growth into senior and adjacent consulting and customer success roles.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Eltropy

Onboarding Manager

Eltropy 51-250 Communications Equipment

Eltropy is hiring a remote Onboarding Manager in the USA to guide financial institutions through implementation, configuration, training, and adoption of its AI-powered communication platform.

United States Full-time Junior Implementation Consultant
$85k-$95k
DNS SFTP
10 hours, 26 minutes ago
MongoDB

Senior Consulting Engineer

MongoDB 1K-5K Internet Software & Services

MongoDB is hiring a remote Data Migration Consultant in Germany to lead enterprise migrations from relational and NoSQL platforms to MongoDB while developing scalable delivery frameworks and tooling.

Germany Full-time Senior Data Engineer Implementation Consultant
Apache Spark AWS Azure C# GCP Go Java Kafka MongoDB MySQL Node.js Oracle PostgreSQL Python SQL Server
10 hours, 41 minutes ago
Stoneridge Software

Dynamics 365 Business Central Senior Consultant

Stoneridge Software 251-1K Internet Software & Services

Stoneridge Software is seeking a Dynamics 365 Business Central Senior Consultant to lead client implementations, configure and support solutions, and help organizations improve their business processes.

United States Canada Full-time Senior Implementation Consultant
$130k-$164k
System Design
11 hours, 11 minutes ago
Numa

Field Implementation Manager

Numa 11-50 Internet Software & Services

Numa is hiring a Field Implementation Manager to launch its AI-powered dealership platform across North America by leading onsite go-lives, training teams, and driving long-term adoption.

United States Full-time Junior Implementation Consultant
$78k-$78k
1 day, 10 hours ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers