RemoteLeaf Logo
Log in Sign up

Account Manager

1 week, 2 days ago
United States
Full-time
Senior
Account Manager
Customer and Technical Support
CRM Salesforce
Apply Now
Patch My PC

Patch My PC

Patch My PC automates third party app management in Microsoft ConfigMgr and Intune, saving time, money, and enhancing security for enterprises and home users.

Internet Software & Services
51-250
Founded 2011
View All Jobs 9

Description

  • Build and maintain strong client relationships to support customer satisfaction and long-term retention.
  • Act as a trusted advisor by understanding customer needs and aligning them with company solutions.
  • Identify upsell and cross-sell opportunities to increase account value and drive revenue growth.
  • Manage renewals and contract negotiations to ensure a smooth customer experience.
  • Respond to customer inquiries, resolve issues, and proactively recommend solutions to improve engagement.
  • Stay current on industry trends and competitor offerings to provide strategic guidance to customers.
  • Prioritize workload and manage multiple accounts effectively across a large portfolio.
  • Collaborate closely with a regionally aligned Customer Engineer and cross-functional teams to support customer outcomes.
  • Orchestrate complex deals and influence stakeholders across customer and partner relationships.

Requirements

  • 5+ years of experience in customer-facing B2B software sales, ideally across SMB, Mid-Market, and Channel segments.
  • Demonstrated ability to manage complex customer relationships end-to-end and deliver measurable business results.
  • Strong commercial acumen with a track record of meeting or exceeding revenue, renewal, and expansion targets.
  • Excellent communication, negotiation, and stakeholder management skills.
  • A growth mindset with openness to feedback, adaptability, and a focus on continuous improvement.
  • Operational excellence in CRM systems such as Salesforce and data-driven sales practices.
  • Experience in a software sales environment is preferred.
  • Background in business development or consultative selling is preferred.
  • Must reside in one of the eligible U.S. states at the time of hire for a fully remote position.

Benefits

  • Competitive salary of $75,000 to $90,000 based on experience and location.
  • 401(k) match of 200% on contributions up to the first 5% of salary, for a potential total match of 10%.
  • Medical, dental, and vision coverage with Patch My PC covering 99% of premiums for team members and dependents.
  • FSA/HSA options.
  • Fertility benefits and parental leave.
  • Paid time off (PTO) and volunteer leave.
  • Charitable donation matching, tuition reimbursement, gym membership reimbursement, internet stipend, and pet insurance.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Axon

Key Account Leader

Axon 1K-5K Professional Services

Axon is hiring a remote Key Account Leader for its Northeast law enforcement territory to manage major agency relationships, drive revenue growth, and represent the company in a quota-carrying field sales role.

United States Full-time Senior Account Manager
$83k-$132k
CRM Salesforce
2 hours, 48 minutes ago
Ethos Solutions

Operations Account Manager

Ethos Solutions 1-10 Professional Services

Ethos is hiring an Operations Account Manager to own back-office partner operations for strategic distribution accounts and help scale customer success across the company’s life insurance platform.

United States Full-time Mid Level Account Manager
$70k-$123k
3 hours, 3 minutes ago
Uptalent

Business Executive Assistant - Investor Relations (Remote)

Uptalent 11-50 Construction & Engineering

Uptalent.io is hiring a part-time, remote Business Executive Assistant for investor relations to support real estate fundraising, investor communication, and administrative coordination.

Colombia Part-time Mid Level Account Manager Business Development
3 hours, 18 minutes ago
Scorpion

Account Manager

Scorpion 1K-5K Media

Scorpion is hiring an Account Manager to lead client relationships and coordinate digital marketing initiatives that help local businesses achieve measurable growth.

United States Full-time Junior Account Manager
$60k-$80k
Content Marketing Digital Marketing Email Marketing SEO
3 hours, 18 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers