Account Director (US - Remote)

1 month, 1 week ago
Full-time
Senior
Customer and Technical Support
SpotMe

SpotMe

SpotMe: The enterprise event platform transforming meetings and inspiring participants with innovative mobile event technology for high touch industries.

Professional Services
51-250
Founded 2001

Description

  • Own a portfolio of 7-15 key accounts with approximately $3M in total revenue.
  • Identify and close expansion, upgrade, and renewal opportunities.
  • Conduct account research, mapping, and planning across organization structure, priorities, wallet share, vendors, integrations, usage, budgets, and pricing benchmarks.
  • Execute retention and expansion plans across centers of excellence, delivery units, buying centers, and regions.
  • Coordinate implementation, key integrations, partner engagement, workshops, webinars, briefing, and certification efforts.
  • Handle first-line account product, compliance, and administrative issues.
  • Maintain CRM updates, sales forecasts, and pipeline reporting.
  • Build and maintain relationships with stakeholders, champions, economic buyers, and executive contacts.
  • Support customer-facing value communication, including ROI-focused business cases and executive touchpoints.
  • Drive account plans toward revenue and usage growth targets over time.

Requirements

  • Experience in B2B SaaS or services/consulting account leadership.
  • Experience managing large accounts valued at $200K-$2M within large enterprises of 500+ employees.
  • Experience selling into demanding industries such as pharma, financial services, professional services, or tech.
  • Ability to understand complex decision-making processes and multiple buying centers.
  • Strong autonomy, resourcefulness, and proactive problem-solving ability.
  • Strong commercial judgment, including fast numerical analysis and negotiation planning.
  • Ability to build business cases for C-suite and procurement stakeholders.
  • Pharma HCP engagement experience is a plus but not required.
  • Familiarity with sales systems such as Salesforce, Google Suite, PowerPoint, Zoom, Gainsight, and Gong is expected.
  • Willingness to complete product, process, and sales certification during onboarding.

Benefits

  • Competitive compensation.
  • Opportunity to progress into sales leadership roles.
  • Work on a leading B2B event platform serving enterprise and life sciences customers.
  • Be part of a high-growth expansion initiative following the Onomi launch.
  • Equal opportunity employment regardless of protected characteristics.

Interested in this position?

Apply directly on the company website

Apply Now

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