Director of Sales Operations

3 weeks, 2 days ago
Full-time
Executive
Sales and Business Development
PandaDoc

PandaDoc

PandaDoc offers an all-in-one document automation platform that enables sales professionals to create, approve, track, and electronically sign proposals and quotes more efficiently, significantly reducing the time spent on business document workflows.

Internet Software & Services
251-1K
Founded 2013
$51M raised

Description

  • Lead and develop a team of sales operations professionals, turning analysis into recommendations and implementation plans.
  • Advise Sales Leadership on strategic priorities, operational performance, and sustainable revenue growth.
  • Own sales operating rhythms, including forecast calls, pipeline reviews, QBRs, and MBRs.
  • Develop KPI dashboards and provide insights into sales performance, trends, risks, and improvement opportunities.
  • Partner with Sales Leadership on revenue targets, forecast accuracy, pipeline health, territory design, quota setting, and go-to-market planning.
  • Translate business needs into technical requirements for Data and GTM Engineering teams.
  • Own Tier 1 Salesforce configurations and single-system workflows; evaluate tools and drive adoption of sales technology.
  • Lead process improvements that increase efficiency, deal velocity, and revenue predictability.
  • Collaborate with Marketing, Product, Finance, and Customer Success on lead flow, conversion, and go-to-market alignment.
  • Identify opportunities to apply AI and automation to sales operations workflows.

Requirements

  • 7+ years of relevant experience in high-velocity SaaS environments, partnering with VP-level or higher sales leaders.
  • Deep expertise in sales planning, forecasting, pipeline management, process optimization, and KPI management.
  • Demonstrated experience building, coaching, and leading high-performing teams.
  • Strong strategic thinking, execution, prioritization, and business judgment.
  • Strong communication, influencing, and consensus-building skills across complex stakeholder groups.
  • Ability to operate effectively in ambiguity, adapt quickly, and remain resilient under pressure.
  • Advanced proficiency with Salesforce, sales engagement platforms such as Outreach, Salesloft, or Gong, Excel/Google Sheets, and data analysis/reporting tools.
  • SQL, Tableau/Looker, and AI/ML tools or frameworks experience preferred.
  • Accountable, proactive, solutions-oriented approach with clear ownership of outcomes.

Benefits

  • Annual on-target earnings of up to $255,000.
  • Six self-care days per year.
  • Global, distributed team environment.
  • Professional and personal development opportunities in an open, feedback-oriented culture.
  • Monthly sales contests through the SPIF program.
  • Promotion and career growth opportunities.
  • Work-life balance and virtual team-bonding events.

Interested in this position?

Apply directly on the company website

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