Technical Account Manager - Scibids

13 hours, 33 minutes ago
Full-time
Mid Level
Customer and Technical Support
DoubleVerify

DoubleVerify

DoubleVerify is a leading provider of digital performance solutions, specializing in online media verification and campaign effectiveness. Their mission is to strengthen and secure the digital advertising ecosystem by offering transparency and accounta...

Media
51-250
Founded 2008
$550M raised

Description

  • Lead onboarding for new clients and guide them through using the Scibids platform.
  • Serve as the main point of contact for client questions, concerns, and account management needs.
  • Lead training sessions to improve client knowledge and platform usage.
  • Run impact review sessions to demonstrate ROI and Scibids’ role in client plans.
  • Partner with the sales lead to grow existing accounts and win new business.
  • Work with the wider Scibids team to troubleshoot and resolve client issues.
  • Deliver first-class client service and build strong working relationships with customers.

Requirements

  • Professional experience in programmatic trading, analytics, or customer success/account management in the programmatic space.
  • Experience working on at least DV360 or The Trade Desk; experience with Google Ads, Meta, or TikTok is a plus.
  • Detail-oriented with the ability to prioritize multiple projects and tasks through completion.
  • Experience in a startup environment is an asset.
  • A can-do attitude with energy, drive, and enthusiasm.
  • Ambition to grow a career as the company scales.
  • Advanced mathematics studies or a math major is an asset.
  • Fluent in English and Filipino/Tagalog with strong written and verbal communication skills.
  • Proximity to Metro Manila is required to attend key in-person client briefings and events.

Benefits

  • Remote working arrangement.
  • Eligible for bonus/commission, where applicable.
  • Equity participation.
  • Benefits package.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Account Manager, Commercial

PandaDoc 251-1K Internet Software & Services

PandaDoc is hiring a Commercial Account Manager to drive revenue growth and strengthen long-term relationships with mid-market commercial customers in a fast-paced, cross-functional environment.

CRM Salesforce
13 hours, 3 minutes ago

Manager, Account Management

PandaDoc 251-1K Internet Software & Services

PandaDoc is hiring a manager to lead a team of Account Managers across SMB and Commercial segments in the EMEA region, driving forecast ownership, team development, and customer growth.

13 hours, 18 minutes ago

Account Director (Europe - Remote)

SpotMe 51-250 Professional Services

SpotMe is hiring an Account Director to manage and grow a portfolio of enterprise life sciences accounts, driving renewals, expansions, and long-term revenue growth for its CRM-connected event platform and Onomi HCP engagement product.

CRM Salesforce
13 hours, 18 minutes ago

Account Manager, Enterprise

PandaDoc 251-1K Internet Software & Services

PandaDoc is hiring an Enterprise Account Manager to grow revenue and manage long-term relationships across a portfolio of enterprise customers.

CRM Salesforce
13 hours, 18 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers