Paradigm

Paradigm provides institutional-grade liquidity for crypto derivatives, offering deep liquidity for 120+ products across any asset, instrument, or strategy. Traders can trade with any counterparty and settle on the venue of their choice. The platform e...

Internet Software & Services

Information Technology

51-250 (150)

Founded 2018

$37M raised

7 open positions

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Sales Account Manager - PracticePanther

13 hours, 14 minutes ago

United States

Full-time

Entry Level

Account Manager

Customer and Technical Support

Salesforce

Apply Now

Paradigm

Internet Software & Services

51-250

Founded 2018

$37M raised

View All Jobs 7

Description

Prospect for new firms, generate opportunities, and make cold calls to build awareness of the PracticePanther product.
Schedule and run product demonstrations for potential customers.
Close accounts and manage the sales pipeline from initial contact through deal completion.
Educate customers on what to expect throughout the sales process and address questions and concerns.
Qualify leads by identifying customer needs using strong knowledge of the PracticePanther platform.
Document calls and customer interactions in accordance with company and departmental policies and procedures.
Follow up promptly with potential customers and ask for next meetings and additional product opportunities.
Maintain up-to-date knowledge of new product features and updates.
Communicate professionally with customers and internal team members while providing a positive customer service experience.
Collaborate effectively with other teams and handle other duties as assigned.

Requirements

0-1 years of sales experience.
0-1 years of SaaS environment experience.
Knowledge of the legal industry is advantageous.
Proficiency with Salesforce, Intercom, Drift, and G Suite.
Experience leading initiatives and succeeding in a team environment.
Experience working with small and medium businesses and technology-focused customers.
Strong verbal and written communication skills.
Patient, empathetic, and personable approach to client-facing work.
Ability to handle escalated customer issues.
Organized, detail-oriented, self-motivated, and comfortable learning new software and technology.

Benefits

Competitive salary.
Paid vacation, sick leave, and parental leave.
Remote working flexibility.
Budget for home office improvements.
Company culture that encourages work/life balance.
100% paid PPO medical, vision, and dental insurance.
401(k) matching.

Interested in this position?

Apply directly on the company website

Apply Now

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