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Sales Account Manager - PracticePanther

2 months, 1 week ago
United States
Full-time
Entry Level
Account Manager
Customer and Technical Support
Salesforce
Apply Now
Paradigm

Paradigm

Paradigm provides institutional-grade liquidity for crypto derivatives, offering deep liquidity for 120+ products across any asset, instrument, or strategy. Traders can trade with any counterparty and settle on the venue of their choice. The platform e...

Internet Software & Services
51-250
Founded 2018
$37M raised
View All Jobs 11

Description

  • Prospect for new firms, generate opportunities, and make cold calls to build awareness of the PracticePanther product.
  • Schedule and run product demonstrations for potential customers.
  • Close accounts and manage the sales pipeline from initial contact through deal completion.
  • Educate customers on what to expect throughout the sales process and address questions and concerns.
  • Qualify leads by identifying customer needs using strong knowledge of the PracticePanther platform.
  • Document calls and customer interactions in accordance with company and departmental policies and procedures.
  • Follow up promptly with potential customers and ask for next meetings and additional product opportunities.
  • Maintain up-to-date knowledge of new product features and updates.
  • Communicate professionally with customers and internal team members while providing a positive customer service experience.
  • Collaborate effectively with other teams and handle other duties as assigned.

Requirements

  • 0-1 years of sales experience.
  • 0-1 years of SaaS environment experience.
  • Knowledge of the legal industry is advantageous.
  • Proficiency with Salesforce, Intercom, Drift, and G Suite.
  • Experience leading initiatives and succeeding in a team environment.
  • Experience working with small and medium businesses and technology-focused customers.
  • Strong verbal and written communication skills.
  • Patient, empathetic, and personable approach to client-facing work.
  • Ability to handle escalated customer issues.
  • Organized, detail-oriented, self-motivated, and comfortable learning new software and technology.

Benefits

  • Competitive salary.
  • Paid vacation, sick leave, and parental leave.
  • Remote working flexibility.
  • Budget for home office improvements.
  • Company culture that encourages work/life balance.
  • 100% paid PPO medical, vision, and dental insurance.
  • 401(k) matching.

Interested in this position?

Apply directly on the company website

Apply Now

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