Account Manager, Commercial

1 hour, 19 minutes ago
Full-time
Mid Level
Customer and Technical Support
PandaDoc

PandaDoc

PandaDoc offers an all-in-one document automation platform that enables sales professionals to create, approve, track, and electronically sign proposals and quotes more efficiently, significantly reducing the time spent on business document workflows.

Internet Software & Services
251-1K
Founded 2013
$51M raised

Description

  • Drive revenue growth and exceed monthly Net Dollar Retention targets across an assigned commercial portfolio.
  • Partner with Customer Success to improve adoption, address customer needs, reduce churn, and identify expansion opportunities.
  • Conduct regular account health reviews and communicate customer value, partnership strategies, and growth opportunities.
  • Develop an understanding of customer businesses, challenges, and goals to build strategic partnerships.
  • Collaborate with Customer Success, Legal, Accounting, Product, and other cross-functional teams to resolve customer needs.
  • Provide accurate weekly revenue forecasts and maintain current CRM opportunity and account data.
  • Demonstrate PandaDoc’s value and advocate for the product with commercial customers.
  • Collect and communicate customer feedback, feature requests, and product insights to the Product team.
  • Participate in ongoing enablement and company-provided training.

Requirements

  • 4+ years of proven success in a quota-carrying Account Manager or Account Executive role, preferably in SaaS.
  • Experience owning and managing the full renewal cycle.
  • Track record of exceeding sales targets and delivering measurable results.
  • Experience accurately forecasting revenue and contributing to reliable business projections.
  • Strong written and verbal communication skills, including the ability to articulate value propositions clearly.
  • Experience conducting effective in-person and virtual customer meetings.
  • Strong organizational skills and ability to manage multiple priorities independently.
  • Analytical, data-driven, adaptable, self-motivated, and committed to continuous learning.
  • Ability to collaborate effectively with diverse, distributed teams.
  • Experience with Gong, Slack, Salesforce, SalesLoft, or PandaDoc preferred.
  • Familiarity with the commercial customer segment preferred.

Benefits

  • Uncapped annual sales commission according to the applicable plan.
  • Global, distributed team environment.
  • Six self-care days per year.
  • Monthly SPIF sales contests.
  • Professional and personal development opportunities.
  • Promotion opportunities.
  • Open, feedback-oriented culture with emphasis on work-life balance.

Interested in this position?

Apply directly on the company website

Apply Now

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