Enterprise Account Executive (San Francisco)

1 month, 1 week ago
Full-time
Lead
Sales and Business Development
PagerDuty

PagerDuty

PagerDuty offers an incident management platform that integrates machine data and human intelligence to enhance visibility and agility, enabling organizations to effectively respond to critical disruptions and improve customer experiences.

IT Services
251-1K
Founded 2009

Description

  • Own and grow a defined portfolio of enterprise accounts through upsell, cross-sell, and expansion opportunities.
  • Build trusted relationships with C-level executives and key stakeholders through consultative selling and in-person engagement.
  • Develop and execute strategic account plans covering growth opportunities, expansion pathways, and competitive positioning.
  • Drive adoption of PagerDuty’s Operations Cloud by communicating business value and return on investment.
  • Lead complex, multi-product sales cycles and partner with Solution Consultants on technical validation and proof-of-concept activities.
  • Maintain accurate Salesforce pipeline records and forecasts using the MEDDICC framework.
  • Collaborate with Customer Success, Product Management, and Renewals teams to support customer satisfaction and retention.

Requirements

  • 8+ years of experience in B2B sales, account management, or expansion roles within SaaS or cloud software.
  • Proven success managing quotas in complex, long-cycle enterprise sales.
  • Experience selling to and influencing C-level executives.
  • Proficiency with Salesforce for pipeline management and forecasting.
  • Bachelor’s degree or equivalent experience.
  • Experience using MEDDPICC and Value Selling methodologies preferred.
  • Experience managing high-value enterprise accounts preferred.
  • Track record of success with multi-product and solution-based selling preferred.
  • Understanding of enterprise software ecosystems, Operations Cloud, or DevOps environments preferred.
  • Strong strategic thinking, communication, negotiation, and relationship-building skills.

Benefits

  • Base salary of $131,000–$170,500 USD, with potential bonus, commission, and benefits.
  • Comprehensive benefits package, company equity, and ESPP eligibility.
  • Flexible work arrangements within PagerDuty’s hybrid locations.
  • Retirement or pension plan, paid vacation, holidays, and sick leave.
  • Paid wellness and companywide HibernationDuty days in addition to PTO.
  • Paid parental leave and 20 hours of paid volunteer time annually.
  • Mental wellness programs and companywide hack weeks.

Interested in this position?

Apply directly on the company website

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