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Senior Forward Deployed Engineer (FDE)

12 hours, 24 minutes ago
United States
Full-time
Senior
Solutions Engineer
Software Development
Computer Vision ERP IoT NetSuite Oracle SAP
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PackageX

PackageX

PackageX: Transforming logistics with AI-powered cloud platform for end-to-end efficiency in operations.

Professional Services
11-50
Founded 2018
View All Jobs 2

Description

  • Lead target accounts from prospecting and discovery through solution design, pilots, commercial close, and implementation transition.
  • Conduct customer-site operational discovery, workflow mapping, walkthroughs, pilot support, executive readouts, and go-live activities.
  • Design current-state and future-state workflows and configure PackageX workflows, rules, forms, logic, automations, and solution components.
  • Build, test, demonstrate, and troubleshoot solutions, including workflow, data, configuration, and integration issues.
  • Develop relationships with operational, technical, and executive stakeholders and communicate technical solutions in terms of business value.
  • Qualify and progress enterprise opportunities, partnering with GTM and leadership on account strategy, stakeholder mapping, and commercial processes.
  • Document workflow requirements, assumptions, dependencies, configuration logic, and implementation decisions.
  • Create repeatable workflow playbooks and identify reusable platform patterns by industry and use case.
  • Identify and manage technology partners relevant to customer solutions.
  • Support technical solution integrity, significant solution changes, and complex expansions after commercial close.

Requirements

  • 5–8 years of experience in forward-deployed engineering, solutions engineering, technical sales, solutions architecture, or technology consulting.
  • Experience working directly with enterprise customers and owning substantive customer relationships.
  • Experience configuring or implementing enterprise software from sales discovery through solution design and go-live.
  • Ability to connect technical solutions to operational outcomes and business value.
  • Commercial aptitude and interest in qualification, executive engagement, opportunity progression, and closing.
  • Strong understanding of operational workflows, systems, data flows, integrations, and implementation dependencies.
  • Comfort with APIs, integrations, configuration logic, and technical documentation.
  • Strong communication skills with business, technical, and executive stakeholders.
  • Ability to create structure and work effectively in fast-moving, ambiguous environments.
  • Willingness to travel regularly to customer sites.
  • Experience in logistics, supply chain, manufacturing, distribution, warehousing, or physical retail operations (preferred).
  • Experience with WMS, TMS, ERP, NetSuite, AS400, SAP, Oracle, Manhattan, Blue Yonder, or similar systems; AI, computer vision, workflow automation, robotics, IoT, or physical AI (preferred).

Benefits

  • Target base salary of $150,000–$175,000, depending on experience, qualifications, and location.
  • Expected total compensation of $200,000–$250,000 OTE, including a performance-based bonus.
  • Meaningful equity grant.
  • Medical, dental, and vision insurance.
  • 401(k) plan.
  • Paid time off and company holidays.
  • Remote or hybrid work flexibility, depending on location and business needs.

Interested in this position?

Apply directly on the company website

Apply Now

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