Syspro Solutions Engineer - North America

6 hours, 52 minutes ago
Full-time
Mid Level
Customer and Technical Support
TRAILD

TRAILD

TRAILD specializes in accounts payable automation, utilizing advanced AI and OCR technology to streamline invoice processing, enhance payment protection, and minimize the risk of fraud and errors in financial transactions.

Internet Software & Services
11-50
Founded 2017

Description

  • Lead client implementations of Traild’s AP automation platform with Syspro and Acumatica.
  • Support sales demonstrations by showing prospects how Traild streamlines, automates, and protects accounts payable processes.
  • Configure, test, and troubleshoot ERP integrations to support successful deployment and user adoption.
  • Gather customer business requirements and recommend tailored ERP and AP solutions.
  • Provide technical support for escalated and complex ERP-related customer issues.
  • Create and maintain technical documentation, notes, and knowledge-base articles.
  • Partner with Sales, Product, Customer Success, and Technology teams to deliver effective customer solutions.
  • Stay current on ERP platform developments and help improve Traild’s integration capabilities.

Requirements

  • 3+ years of experience with Syspro and Acumatica, or the ability to learn Acumatica quickly.
  • Deep expertise in Syspro and Acumatica.
  • Strong technical background with SaaS or ERP products.
  • Understanding of financial processes, particularly accounts payable.
  • Ability to read and understand code and navigate integrations and data flows.
  • Proven ability to diagnose technical issues and solve them collaboratively across teams.
  • Strong customer-facing communication and interpersonal skills.
  • Adaptability and willingness to work in a fast-paced global scale-up environment.
  • Comfort working in a remote or hybrid team environment.
  • Willingness to complete a police or criminal background check where permitted by law.

Benefits

  • Base salary of USD $90,000–$140,000 for U.S. candidates or CAD $90,000–$140,000 for Canadian candidates.
  • Remote, hybrid, and flexible working options.
  • Opportunity to work with a globally distributed team across APAC, North America, and EMEA.
  • Growth opportunities within a rapidly expanding company.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Sales Solutions Engineer - 1079

Lightcast 501-1000 Professional Services

Join Lightcast as a Sales Solutions Engineer to translate enterprise workforce and talent intelligence challenges into data-driven solutions that support successful sales and implementation.

LLM
6 hours, 37 minutes ago

PRINCIPAL SOLUTION CONSULTANT (PRE-SALES) | USA - Remote

Neuron7.ai 11-50 Internet Software & Services

Neuron7.ai is seeking a remote Principal Solution Consultant (Pre-Sales) to lead technical discovery, solution validation, and value-based demonstrations for its AI-powered complex-service platform.

Microsoft Dynamics 365 Salesforce
6 hours, 52 minutes ago

Pre Sales Solution Architect

Wavicle Data Solutions 501-1000 IT Services

Wavicle Data Solutions is seeking a Pre-Sales Solution Architect to design and present scalable cloud, data, analytics, and AI solutions that address client needs and support successful engagements.

AWS Azure Databricks GCP Machine Learning Power BI Snowflake Tableau
2 days, 3 hours ago

Sr. Solutions Engineer

Saviynt 501-1000 Internet Software & Services

Saviynt is seeking a remote Senior Solutions Engineer in the Southeast to partner with sales teams and customers in positioning, demonstrating, and advancing AI-powered identity security solutions through the sales cycle.

AWS Azure CI/CD GCP Generative AI LLM Terraform
2 days, 3 hours ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers