Marketing Operations & CRM Specialist

1 month, 2 weeks ago
Full-time
Junior
Marketing and Growth
Pack

Pack

Pack is a DXP that simplifies headless commerce for merchants, lowering barriers to building modern storefronts with a low-code approach.

Internet Software & Services
11-50
Founded 2019
$6M raised

Description

  • Own the CRM environment and design fields, views, stages, and automation rules for the outreach lifecycle.
  • Audit pipelines daily and enforce data accuracy, status updates, and complete interaction records.
  • Identify workflow bottlenecks and build automations, integrations, and SOPs to reduce manual work.
  • Manage the marketing backlog and keep sprint planning, deadlines, and cross-functional tasks on track in Linear or Notion.
  • Build and maintain leadership dashboards and performance reports covering pipeline velocity, conversion rates, campaign activity, and operational health.
  • Coordinate workflows across Marketing, Influencer Outbound, Legal, and Finance to support creator onboarding and tracking.
  • Maintain clean project and pipeline systems across the organization.

Requirements

  • 2+ years of experience in Marketing Operations, Sales Operations, or Revenue Operations.
  • Hands-on experience managing relational databases or CRM structures such as Airtable, HubSpot, or Salesforce.
  • Strong attention to structure, data quality, and process discipline.
  • Advanced proficiency with Google Sheets or Excel, including formulas, data validation, pivot tables, and conditional formatting.
  • Experience managing tasks and agile-style boards in Linear, Jira, or Notion.
  • Experience building automated workflows with Zapier, Make, or native CRM integrations (preferred).
  • Experience supporting a high-volume outbound team such as sales, recruiting, or influencer marketing (preferred).
  • Familiarity with gaming, esports, or the creator economy (preferred).

Benefits

  • Remote role.
  • Hands-on mentorship from industry experts.
  • Training on proprietary tools and workflows.
  • Opportunity to build transferable skills in data analysis, negotiation, and trend forecasting.
  • Fast-paced environment with continuous learning and growth.
  • High-growth upside and a clear runway for driven performers.

Interested in this position?

Apply directly on the company website

Apply Now

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