Account Manager (Mid-Senior, Remote)

13 minutes ago
Full-time
Senior
Customer and Technical Support
Oxylabs

Oxylabs

Oxylabs is a leading provider of premium proxy services with a vast network of residential and datacenter IP proxies. They offer industry-leading web scraping solutions and a trusted ethical proxy network for global clients.

IT Services
251-1K
Founded 2015

Description

  • Own a portfolio of business customers and understand their goals, product usage, risks, and growth potential.
  • Communicate regularly with customers to ensure value delivery and address commercial or product-related questions.
  • Identify, qualify, and advance upsell and cross-sell opportunities through the sales pipeline.
  • Support product adoption and deployment by coordinating internal resources and removing blockers.
  • Manage customer agreements and renewals, including commercial terms, timelines, and retention risks.
  • Lead account planning, at-risk account management, and other strategic account management activities.
  • Conduct client visits or business trips when relevant.
  • Contribute to projects that improve team processes.

Requirements

  • Several years of experience managing customer relationships or customer engagements.
  • Proven track record of delivering positive outcomes for customers or accounts.
  • Strong relationship management and problem-solving skills.
  • Excellent written and verbal communication skills in English.
  • Ability to understand customer needs and turn them into action.
  • Creative, out-of-the-box thinking for identifying opportunities and solving challenges.
  • Data-driven approach to sales.
  • Knowledge of or experience using key sales and mailing tools.
  • Experience working with international B2B clients (preferred).
  • Prior experience in the technology sector (preferred).
  • Strategic Account Management experience (preferred).

Benefits

  • Gross salary of 11,000–19,000 PLN/month plus bonuses.
  • Salary is open to discussion based on skills and competencies.
  • 40+ internal learning options.
  • External conferences and mentorship opportunities.
  • Year-round knowledge sharing.

Interested in this position?

Apply directly on the company website

Apply Now

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