Enterprise Account Executive, Europe

2 hours, 47 minutes ago
Full-time
Senior
Sales and Business Development
Open (YC W24)

Open (YC W24)

Open is an AI-powered customer support platform tailored for enterprises. It automates support inquiries across various channels, including phone, web, WhatsApp, Slack, email, and SMS. The platform is designed to deliver human-like interactions, providing empathetic responses that enhance customer satisfaction while managing complex support tasks. As a Y Combinator Winter 2024 company, Open functions as a complete communication engine. It can handle intricate L2 and L3 support tickets, proactively resolving issues and knowing when to escalate to human experts. Key features include multi-channel support, advanced AI capabilities, and operational flexibility with both fully automated and AI-assisted modes. Open integrates seamlessly with existing help desks and CRM systems, ensuring a smooth transition without disrupting current workflows.

information technology & services
11-50
Founded 2024
$8M raised

Description

  • Identify and target potential enterprise customers through research, networking, and cold outreach.
  • Build new relationships with enterprise customers and prospects to drive revenue, pipeline, and deployment capacity.
  • Manage relationships with key decision-makers and stakeholders at the company’s largest customers.
  • Serve as the primary point of contact for major customers and work to exceed their expectations.
  • Lead negotiations with existing and prospective customers and close complex deals.
  • Navigate contracts and agreements efficiently while coordinating with legal and finance stakeholders.
  • Develop and execute sales strategies to meet or exceed sales targets.
  • Create tailored sales presentations and proposals for enterprise customer needs.
  • Collaborate with marketing to implement effective sales campaigns and presentations.
  • Work cross-functionally with GTM, product, technical, and operations teams to shape and execute the sales motion.

Requirements

  • 5–10+ years of experience in an enterprise customer-facing sales role focused on identifying and closing large accounts.
  • Experience managing a $1M+ quota and running end-to-end complex deals.
  • Exceptional verbal and written communication skills.
  • Ability to analyze market trends, identify opportunities, and make data-driven decisions.
  • Proven track record of enterprise prospecting through research, networking, and cold outreach.
  • Familiarity with the fintech landscape, including key players and trends in payments and financial services (preferred).
  • Experience building GTM strategies, sales teams, or sales motions from scratch or in early-stage growth (preferred).

Benefits

  • Flexible Paid Time Off.
  • Medical, Dental, and Vision benefits for you and your family.
  • Parental Leave.
  • Fertility and family building benefits.
  • Top-tier work equipment and home office setup.
  • Competitive salaries and compensation package.
  • Eligibility for Open’s equity plans, subject to plan terms and policies.

Interested in this position?

Apply directly on the company website

Apply Now

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