VP, Client Services

3 weeks, 4 days ago
Full-time
Executive
Sales and Business Development
Open Sky Group

Open Sky Group

Open Sky Group specializes in providing supply chain management software solutions, focusing on the implementation and resale of JDA Warehouse Management, Labor Management, and Transportation Management software to optimize logistics operations for cli...

Internet Software & Services
51-250
Founded 2006

Description

  • Own executive-level client relationships, account growth, and long-term customer success for assigned accounts.
  • Partner with or lead sales efforts for enterprise pursuits, including solution strategy, pricing, and executive presentations.
  • Drive new business through expansions, renewals, and multi-year transformation programs.
  • Develop and refine service offerings, packaged assessments, accelerators, and advisory programs to generate recurring revenue.
  • Lead commercial governance across services engagements, including pricing strategy, contract structures, and margin optimization.
  • Oversee end-to-end delivery of large-scale WMS, TMS, labor management, advisory, and automation programs.
  • Create and manage scalable delivery frameworks, PMO standards, and governance models across teams and portfolios.
  • Ensure delivery quality, risk management, customer outcomes, and escalation handling across all engagements.
  • Lead executive business reviews, transformation roadmaps, and value realization discussions with client stakeholders.
  • Recruit, mentor, and develop consulting and delivery teams while building leadership pipelines and succession plans.

Requirements

  • 15+ years of experience in supply chain execution, enterprise software delivery, or consulting.
  • Proven success leading large-scale, multi-site, or global implementations of WMS, TMS, and labor management solutions.
  • Demonstrated ability to influence and engage C-suite stakeholders in complex enterprise environments.
  • Strong commercial instincts with experience shaping service offerings, pricing models, and go-to-market strategies.
  • Expertise in enterprise sales cycles, value-based selling, and executive-level presentations.
  • Ability to translate corporate strategy into actionable delivery plans, organizational structures, and operational frameworks.
  • Deep understanding of supply chain trends, competitive landscapes, and emerging technologies such as AI, automation, and cloud platforms.
  • Track record of building global delivery teams and partner ecosystems.
  • Mastery of delivery governance, risk management, and large-program execution.
  • Master’s degree preferred in supply chain management, business, computer science, engineering, or related equivalent experience.

Benefits

  • Annual base salary range of $160,000 to $225,000.
  • Commission opportunity.
  • Health, dental, vision, life, and disability insurance.
  • Retirement savings plan with company match.
  • Flexible and fun work environment.
  • Remote role based anywhere in the U.S.

Interested in this position?

Apply directly on the company website

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