Strategic Account Executive

2 months, 2 weeks ago
Full-time
Senior
Sales and Business Development
Omilia

Omilia

Omilia is a global leader in Conversational AI, offering AI-based self-service solutions for enhanced customer care fulfillment and success.

IT Services
251-1K
Founded 2002
$20M raised

Description

  • Own the full enterprise sales cycle for strategic accounts from initial engagement through close and expansion.
  • Drive net-new revenue by acquiring and growing enterprise accounts in banking, healthcare, insurance, and utilities.
  • Build and maintain executive-level relationships with C-suite and VP stakeholders across target accounts.
  • Develop account strategies, territory plans, and pipeline forecasts to meet quarterly and annual revenue targets.
  • Prospect and qualify enterprise opportunities through outbound activity, partner referrals, marketing leads, and executive networking.
  • Build and maintain a self-generated pipeline with 3–4x quarterly quota coverage.
  • Lead structured discovery sessions to uncover pain points and define ROI-based business cases.
  • Present executive-level proposals, RFP responses, demos, and solution overviews with cross-functional teams.
  • Manage complex 6–18 month sales cycles involving procurement, IT, legal, compliance, and CX/operations teams.
  • Negotiate commercial terms, contract structures, and SLA agreements, and support contracting through deal close.
  • Maintain accurate CRM records and provide weekly revenue forecasts and business review inputs.
  • Partner with Customer Success and Professional Services to support handoff, expansion, and retention.
  • Represent Omilia at industry events and executive briefings while sharing market and competitive intelligence internally.

Requirements

  • 7+ years of enterprise B2B SaaS sales experience, including at least 3 years in a quota-carrying role targeting Fortune 500 / Global 2000 accounts.
  • Proven track record of consistently achieving or exceeding annual revenue quotas of $1M+ ARR.
  • Experience selling complex technology solutions in contact center, CX automation, or conversational AI is strongly preferred.
  • Experience with enterprise sales methodologies such as MEDDIC, MEDDPICC, Challenger Sale, or equivalent.
  • Ability to influence senior executive stakeholders in outcome-driven business conversations.
  • Strong ability to build ROI models, TCO analyses, and business cases for enterprise buying committees.
  • Experience navigating procurement, compliance, and legal processes in regulated industries, preferably banking, healthcare, or insurance.
  • Proficiency with Salesforce CRM and sales tools such as Outreach, LinkedIn Sales Navigator, and Gong, or equivalents.
  • Exceptional written and verbal communication skills, including executive storytelling and large-audience presentations.
  • Ability to manage 15–25 concurrent enterprise opportunities across multiple deal stages.
  • Bachelor's degree in Business, Technology, or a related field, or equivalent professional experience.
  • Experience with AI, NLU, or speech technology platforms such as Nuance, Google CCAI, or AWS Connect is preferred.
  • Existing executive-level network in banking, insurance, healthcare, or utilities in North America is preferred.
  • Familiarity with CCaaS platforms such as Genesys, NICE, Avaya, or Cisco is preferred.
  • MBA or relevant postgraduate qualification is preferred.

Interested in this position?

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