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Sales Development Representative - EMEA

13 minutes ago
France, Spain, United Kingdom, Italy, Netherlands, Germany
Full-time
Junior
Business Development
Sales and Business Development
CRM Salesforce
Apply Now
Omilia

Omilia

Omilia is a global leader in Conversational AI, offering AI-based self-service solutions for enhanced customer care fulfillment and success.

IT Services
251-1K
Founded 2002
$20M raised
View All Jobs 34

Description

  • Own top-of-funnel pipeline generation for assigned EMEA territories and meet monthly and quarterly meeting-booking targets.
  • Research, identify, and build targeted prospect lists using Salesforce, LinkedIn Sales Navigator, ZoomInfo, and other intelligence tools.
  • Execute multi-touch outbound prospecting across phone, email, LinkedIn, and social channels.
  • Qualify inbound leads from marketing campaigns, events, and website enquiries and route qualified prospects to the appropriate Account Executive.
  • Conduct discovery conversations with senior prospects to assess budget, authority, need, and timing.
  • Adapt messaging and outreach style to different EMEA markets, procurement cultures, and business norms.
  • Partner with marketing on campaign follow-up and provide feedback on lead quality and regional relevance.
  • Work closely with Account Executives on territory priorities, meeting briefs, and joint account planning.
  • Maintain accurate records of prospecting activity in Salesforce and report on KPIs, conversion rates, and outreach performance.
  • Travel within EMEA up to 10% of the time for trade shows, industry events, and internal meetings.

Requirements

  • 1–3 years of experience in sales development, business development, or outbound prospecting.
  • Experience in enterprise SaaS, CCaaS, conversational AI, or B2B technology is preferred.
  • Proven track record of meeting or exceeding outbound prospecting and meeting-booking targets.
  • Proficiency with Salesforce CRM, LinkedIn Sales Navigator, and sales engagement platforms such as Outreach, Salesloft, or Apollo.
  • Strong written and verbal communication skills in English.
  • Ability to craft personalized outreach and hold discovery conversations with senior CX, IT, and operations decision-makers across EMEA.
  • Awareness of business cultures, procurement norms, and communication styles across key EMEA markets.
  • Organized, self-directed work style with the ability to manage high outbound volume across multiple accounts and geographies.
  • Curiosity about enterprise technology, contact centre automation, and conversational AI.
  • Coachable, growth-oriented, and committed to continuous improvement.
  • Bachelor's degree in Business, Communications, Marketing, or a related discipline.
  • Fluency in one or more European languages such as German, French, Spanish, Italian, or Dutch is preferred.
  • Prior exposure to contact centre technology, CCaaS, IVR, or conversational AI is preferred.
  • Familiarity with Omilia's platform or competing platforms such as Genesys, Avaya, Nuance/Microsoft, Google CCAI, or Amazon Connect is preferred.
  • Experience prospecting into large enterprise accounts across EMEA financial services, insurance, telecommunications, or utilities is preferred.

Benefits

  • Fixed compensation.
  • Long-term employment with vacation days.
  • Professional development support, including courses and training.
  • Opportunity to work on cutting-edge technology products with global impact.
  • Proficient and fun-to-work-with colleagues.
  • Apple gear.

Interested in this position?

Apply directly on the company website

Apply Now

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