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Channel Manager, LATAM

1 month ago
Mexico, Brazil
Full-time
Mid Level
Partnerships Manager
Sales and Business Development
CRM
Apply Now
Omilia

Omilia

Omilia is a global leader in Conversational AI, offering AI-based self-service solutions for enhanced customer care fulfillment and success.

IT Services
251-1K
Founded 2002
$20M raised
View All Jobs 28

Description

  • Own the end-to-end activation of regional integrators, carrier-owned distribution partners, and SI-led CCaaS deployment partners.
  • Drive partner-sourced pipeline growth in Brazil, Mexico, and other priority LATAM markets.
  • Maintain accurate CRM pipeline attribution and support reliable forecasting and partner performance reporting.
  • Build and nurture relationships with technology advisors, telecom integrators, and contact center-focused SIs.
  • Co-sell on active partner-submitted opportunities with the Channel Director, LATAM and Account Executives.
  • Increase field awareness of Omilia through events, training sessions, and direct partner engagement.
  • Represent Omilia at regional partner and industry events to build visibility and generate leads.
  • Track partner performance and escalate risks, gaps, or underperformance to leadership.
  • Act as an operational support point for the LATAM channel go-to-market model.

Requirements

  • 3-7 years of experience in channel development, partner sales, or business development in LATAM technology markets.
  • Strong understanding of LATAM go-to-market dynamics, including regional telecom integrators, carrier distribution, and SI-led deployment models.
  • Fluency in Spanish and/or Portuguese, plus fluency in English.
  • Strong relationship-building and co-selling skills with a partner-first mindset.
  • Ability to work autonomously across multiple priority markets and manage a distributed partner network.
  • Background in CCaaS, contact center technology, or conversational AI (nice to have).
  • Existing relationships with regional CCaaS SIs or telecom integrators in Brazil or Mexico (nice to have).
  • Familiarity with conversational AI adoption in LATAM enterprise markets (nice to have).
  • Experience in a startup or high-growth SaaS environment (nice to have).

Benefits

  • Fixed compensation.
  • Long-term employment with vacation days.
  • Professional development support, including courses and training.
  • Opportunity to work on cutting-edge technology products with global impact.
  • Proficient and fun-to-work-with colleagues.
  • Apple gear.

Interested in this position?

Apply directly on the company website

Apply Now

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