Account Executive - Nordics & UK

17 hours, 10 minutes ago
Full-time
Mid Level
Customer and Technical Support
Omilia

Omilia

Omilia is a global leader in Conversational AI, offering AI-based self-service solutions for enhanced customer care fulfillment and success.

IT Services
251-1K
Founded 2002
$20M raised

Description

  • Qualify and secure new customer and partner opportunities by assessing technical feasibility and business value.
  • Lead proposals, RFP responses, business discussions, technical presentations, and product demonstrations.
  • Ensure a seamless transition from pre-sales to implementation through thorough knowledge transfer and clear scope communication.
  • Act as a trusted technical advisor to prospective customers and explain the value of Omilia’s contact center solutions.
  • Identify customer needs, build business cases, and address objections to drive solution adoption.
  • Protect Omilia’s interests by evaluating opportunity fit and avoiding low-value or overly complex engagements.
  • Gather customer feedback and field insights and share them with Product Management.
  • Provide knowledge transfer to the Sales Team and newly hired Sales Engineers on technical and competitive positioning.
  • Build and maintain relationships with executive, financial, and technical stakeholders throughout the sales cycle.
  • Travel as required, up to 20%, to support business development and customer engagement.

Requirements

  • 3–5 years of experience in a similar Account Executive or enterprise sales role.
  • Experience working with international clients and/or partners.
  • Fluency in Finnish, Swedish, or Norwegian.
  • Proven experience in enterprise software sales, preferably in contact center, SaaS, or conversational AI solutions.
  • Strong understanding of technical sales processes, including RFP/RFI responses, solution presentations, and proposal development.
  • Ability to map business requirements to technical solutions and articulate value propositions.
  • Familiarity with CRM tools such as Salesforce and sales pipeline management.
  • Experience collaborating with technical teams such as Sales Engineers and Product Management.
  • Excellent communication, presentation, and negotiation skills.
  • Strong relationship-building, stakeholder management, analytical, and problem-solving abilities.
  • Proactive, self-motivated, results-oriented, and able to work independently and in cross-functional teams.

Benefits

  • Fixed compensation.
  • Long-term employment with vacation days.
  • Professional development support, including courses and training.
  • Opportunity to work on cutting-edge technology products with global impact.
  • Colleagues described as proficient and fun to work with.
  • Apple gear provided.
  • Equal opportunity employer with a diverse and inclusive workplace.

Interested in this position?

Apply directly on the company website

Apply Now

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