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Director, Expansion Sales

1 month, 1 week ago
United States
Full-time
Lead
Head of Sales
Sales and Business Development
Salesforce
Apply Now
OfficeSpace Software

OfficeSpace Software

OfficeSpace Software is the world's leading workplace management platform that provides a complete solution for the allocation and management of company workspaces. With a focus on efficiency and user-friendly tools, OfficeSpace empowers organizations ...

Internet Software & Services
251-1K
Founded 2004
$150M raised
View All Jobs 9

Description

  • Define and evolve the multi-segment expansion strategy across SMB, Mid-Market, and Enterprise accounts.
  • Develop and deploy strategic account planning models that drive durable revenue from the platform.
  • Design a long-term net revenue retention roadmap aligned to company valuation and growth objectives.
  • Build and refine the expansion operating model across upsell, cross-sell, strategic renewal, and whitespace motions.
  • Establish forecasting cadences, territory design, account planning standards, and executive review rhythms.
  • Implement portfolio-level health scoring, whitespace modeling, and predictive renewal frameworks.
  • Use Salesforce, conversational intelligence, AI, and other sales technologies to improve reporting, pipeline management, coaching, and visibility.
  • Deploy AI-driven analytics to identify expansion signals, risk patterns, whitespace opportunities, and productivity gaps.
  • Serve as executive sponsor for high-value and complex accounts and support strategic negotiations and multi-year expansion agreements.
  • Partner with Client Success, Product, Marketing, and RevOps to improve renewals, packaging, pricing, messaging, and product feedback loops.
  • Recruit, mentor, and develop Client Executives and foster a high-accountability, collaborative team culture.

Requirements

  • 8+ years of progressive B2B SaaS sales experience across renewals, expansion, and Enterprise selling.
  • 3+ years leading quota-carrying teams with ownership of multi-segment portfolios.
  • Experience managing large account bases of 500–1,000+ accounts with structured segmentation and coverage models.
  • Demonstrated success building repeatable, scalable expansion systems.
  • Deep understanding of NRR drivers, churn dynamics, expansion velocity, and lifetime value optimization.
  • Experience using AI-powered revenue tools such as account scoring, predictive churn models, pipeline analytics, and conversation intelligence.
  • Proficiency in Salesforce and sales analytics platforms.
  • Executive presence with C-level and procurement stakeholders and the ability to drive cross-functional alignment.
  • Bachelor's degree required; MBA is a plus.
  • A highly performative, disciplined operating rhythm with a growth mindset and entrepreneurial drive.

Benefits

  • Competitive and comprehensive benefits package globally.
  • Support for employees’ health, well-being, and financial security.
  • High-autonomy environment with ownership and accountability.
  • Opportunity to work in a technology-forward, AI-enabled company.
  • Growth-focused culture with continuous learning and development.
  • Collaborative, results-driven, fast-paced work environment.

Interested in this position?

Apply directly on the company website

Apply Now

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