NewRocket

NewRocket

NewRocket is a full-service, elite ServiceNow partner that delivers meaningful experiences and extraordinary results. They help enterprise leaders tackle tough business challenges, navigate change with confidence, and go beyond workflows to create a re...

Internet Software & Services
251-1K
Founded 2016

Description

  • Partner with client business, data, technology, security, and ServiceNow stakeholders to identify and deliver high-value AI and Data Intelligence use cases.
  • Translate business requirements into technical designs, prototypes, production implementations, and delivery plans.
  • Build data pipelines and integrations for structured and unstructured enterprise data using APIs, SQL, ETL/ELT, event-driven patterns, and cloud services.
  • Design and optimize RAG, semantic search, document-processing, embeddings, vector-storage, retrieval, and source-attribution workflows.
  • Develop Claude- and LLM-powered applications, including structured outputs, tool use, agentic workflows, orchestration, and human-in-the-loop controls.
  • Integrate AI and Data Intelligence capabilities with ServiceNow workflows, knowledge, APIs, and user experiences.
  • Create evaluation plans, test datasets, monitoring, logging, tracing, and feedback mechanisms to improve quality, reliability, latency, cost, and adoption.
  • Apply security, privacy, governance, access-control, and responsible-AI safeguards throughout the solution lifecycle.
  • Collaborate with architects, engineers, developers, consultants, designers, product managers, and clients through workshops, reviews, demos, and delivery ceremonies.
  • Contribute reusable code, RAG components, evaluation assets, accelerators, technical playbooks, and delivery methodologies.

Requirements

  • 3+ years of experience in software engineering, AI engineering, data engineering, analytics engineering, cloud engineering, systems integration, or a related technical field.
  • Strong Python proficiency; experience with JavaScript/TypeScript, Java, SQL, or similar languages is valuable.
  • Hands-on experience building applications, data pipelines, integrations, APIs, automations, or cloud services.
  • Experience with structured and unstructured data, relational databases, document repositories, APIs, and cloud storage.
  • Knowledge of SQL, data transformation, data modeling, ETL/ELT, ingestion, or data integration.
  • Exposure to generative AI, LLMs, RAG, embeddings, vector search, semantic search, prompt engineering, agents, or LLM APIs.
  • Experience with REST APIs, JSON, OAuth, service accounts, and authentication or authorization patterns.
  • Familiarity with AWS, Microsoft Azure, or Google Cloud Platform.
  • Understanding of Git, code review, testing, debugging, documentation, and agile delivery.
  • Strong problem-solving, communication, and client-facing consulting skills.
  • Experience with Claude or the Anthropic API, RAG systems, vector databases, LLM frameworks, agentic AI, MCP, enterprise data platforms, ServiceNow, Docker, Kubernetes, Terraform, CI/CD, observability, or relevant certifications is preferred.

Benefits

  • Diverse and inclusive workplace with equal-opportunity and affirmative-action commitments.
  • Reasonable workplace accommodations available for individuals with disabilities.
  • Client-facing work with opportunities to contribute to enterprise AI delivery, reusable accelerators, and practice development.

Interested in this position?

Apply directly on the company website

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